Cancel Cheque

Cancel your issued cheques at a lower fee via Phone Banking instantly.

Banking Part of: Guides > Voice Biometrics and Phone Banking PIN

Phone Banking
  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For a menu in English Press 1, for Mandarin Press 2.
  • Enter your NRIC, Debit or Credit Card Number or your Phone Banking UID followed by # to proceed.
  • Enter your Phone Banking PIN followed by # to proceed.
  • Select Deposit Account Related Services.
  • Press 5 for Cheque Services.
  • Press 2 for Stop Payment of Cheque.
  • Enter your Cheque Number followed by # to proceed.
  • Press 1 to Confirm or 2 to Cancel your request.

Note:
  • You are required to key in your Phone Banking Pin to request for a stop payment of cheque.
  • Cheque cancellation via Phone Banking is available between 7am to 11pm daily. On the last working day of every month, it is available between 7am to 9pm.

Don't have Phone Banking?

Simply apply via our ATMs, Branches or mail in this Application Form.


Virtual Assistant

Cancel your cheque(s) immediately via our Virtual Assistant.

Cancel Now


Note:
  • Cheque cancellation via our Virtual Assistant is available between 7am to 11pm daily. On the last working day of every month, it is available between 7am to 9pm.

Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Select Other Transactions, an Officer will be connected to assist you to cancel your cheque(s).
  • Collect your NRIC, ATM/Debit/Credit Card before you leave our Video Teller Machine (VTM).

Find the nearest Video Teller Machine (VTM) using our Locator.

Cheque Cancellation Fees

Cancellation Method Cancellation Fees
Via Phone Banking S$15 per cheque (Max. S$30)
Via Virtual Assistant / Video Teller Machine (VTM) / Branch S$30 per cheque (Max. S$60)

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