Cancel Cheque

Cancel your issued cheques at a lower fee via Phone Banking instantly.

Banking Part of: Guides > Voice Biometrics and Phone Banking PIN
Phone Banking
  • Dial (+65) 63272265.
  • For English, please hold. For a menu in Mandarin, press 2.
  • Enter your Phone Banking UID + # to proceed.
  • Enter your Phone Banking PIN + # to access the Phone Banking Services Menu.
  • Press 3 for Deposit Account Related Services.
  • Press 5 for Cheque Services.

Note:
  • Cheque cancellation via Phone Banking is available between 7am to 11pm daily. On the last working day of every month, it is available between 7am to 9pm.

Don't have Phone Banking?

Simply apply via our ATMs, Branches or mail in this Application Form.


Virtual Assistant

Cancel your cheque(s) immediately via our Virtual Assistant.

Cancel Now


Note:
  • Cheque cancellation via our Virtual Assistant is available between 7am to 11pm daily. On the last working day of every month, it is available between 7am to 9pm.

Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Select Other Transactions, an Officer will be connected to assist you to cancel your cheque(s).
  • Collect your NRIC, ATM/Debit/Credit Card before you leave our Video Teller Machine (VTM).

Find the nearest Video Teller Machine (VTM) using our Locator.

Cheque Cancellation Fees

Cancellation Method Cancellation Fee
Via Phone Banking S$15 per cheque (Max. S$30)
Via Virtual Assistant / Video Teller Machine (VTM) / Branch S$30 per cheque (Max. S$60)

Related Information

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