Cancel Cheque

Cancel your issued cheques at a lower fee via Phone Banking instantly.

Banking Part of: Guides > Voice Biometrics and Phone Banking PIN

Important information

  • Issued cheques that have been deposited and presented into a recipient's bank account cannot be cancelled.

Your cancellation options

DBS digibot
Cancel Cheque via DBS digibot
5 simple steps
Click on the numbers to view screens.
Click on the Digibot Icon located at the bottom right.
Type Stop Cheque into the chat.
Click Cancel cheque, followed by Authenticate Me.
Authenticate using either your iBanking login or your Card & PIN.
Select the Account you issued the cheque from and type in the Cheque Number(s) to submit your cancellation request.
desktop frame
Hover over chatbot
Type your message
Select Authenticate Me
Login via digibank or card & pin
Carousel of accounts
keyboard
Cancel Cheque via DBS digibot

5 simple steps
Click on the numbers to view screens.
Click on Digibot Icon located at the bottom right.
Type Stop Cheque into the chat.
Click Cancel cheque, followed by Authenticate Me.
Authenticate using either your iBanking login or your Card & PIN.
Select the Account you issued the cheque from and type in the Cheque Number(s) to submit your cancellation request.
Phone Banking
  • Dial 1800 111 1111 (from Singapore) or (+65) 6327 2265 (from Overseas).
  • For a menu in English Press 1, for Mandarin Press 2.
  • Enter your NRIC, Debit or Credit Card Number followed by # to proceed.
  • Follow the steps for SMS OTP
  • Select Deposit Account Related Services.
  • Press 3 for Stop Payment of Cheque.
  • Enter your Cheque Number followed by # to proceed.
  • Press 1 to Confirm or 2 to Cancel your request.

Note:
  • Cheque cancellation via Phone Banking is available between 7am to 11pm daily. On the last working day of every month, it is available between 7am to 9pm.

Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Select Other Transactions, an Officer will be connected to assist you to cancel your cheque(s).
  • Collect your NRIC, ATM/Debit/Credit Card before you leave our Video Teller Machine (VTM).

Find the nearest Video Teller Machine (VTM) using our Locator.

Cheque Cancellation Fees

Cancellation Method Cancellation Fees
Via Phone Banking S$15 per cheque (Max. S$30)
Via DBS digibot / Video Teller Machine (VTM) / Branch S$30 per cheque (Max. S$60)

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