We require your NRIC/identity number to identify you during the reservation and collection of the CNY notes. We will not use your NRIC/identity number for authentication purposes.

*Fit notes are capped at S$1,400, new notes at S$800 per customer. To allow more customers to exchange notes, each can reserve up to the following maximums per denomination:

Types of Notes	Denominations	Amount Options
Fit notes	S$2	S$0, S$200, S$400, S$600 or S$800
	S$10	S$0, S$100, S$200, S$300, S$400 or S$500
	S$50	S$0, S$100, S$200, S$300, S$400 or S$500
	Total amount capped per order	S$1,400
New notes	S$2	S$0, S$200 or S$400
	S$10	S$0, S$100, S$200, S$300, S$400 or S$500
	S$50	S$0, S$100, S$200, S$300, S$400 or S$500
	Total amount capped per order	S$800

*Fit notes are used currency notes that are similar in quality to those from ATMs and may have fold lines or minor stains.

Simply follow the 5 steps below to make your reservation:

1. Click the 'Reserve Now' button to enter the reservation portal when Windows 1 and 2 open at 12am.
2. Log in with your Identity Number and last 4 digits of your ATM/Debit/Credit card. Wealth clients with pre-debiting arrangements must also enter their Card PIN.
   Do not share your digibank User ID, PIN, or OTP. DBS will never request for them.
3. Select your preferred branch/centre, collection date and time.
4. Select the quantity of QR Ang Bao packs and the denominations required for both Fit notes and new notes, then review and confirm these details.
5. A confirmation email with details on what to bring and your selected collection date and time will be sent within an hour.

You can book only one reservation slot for notes exchange during the online reservation period to allow more customers to exchange notes.

Reservations made on the portal cannot be cancelled or amended.

You need a DBS/POSB ATM/Debit/Credit card linked to a Deposit Account to log in and make a reservation. This, along with your NRIC/Passport, verifies you are a customer of the bank.

Please bring your NRIC/Passport and ATM/Debit Card for collection. Ensure sufficient funds in your preferred account before collection day. We encourage you to bring your own carrier for your notes.

Do remember to increase your ATM/debit card limit 12 hours beforehand due to a security cooling period.

Starting 3 February 2026, DBS/POSB red packets will be available at DBS/POSB branches or pop-up ATMs at 16 Community Clubs. Each customer will receive one red packet pack (pack of 6) during notes exchange, subject to availability.

Please note that the amount will be deducted from the account of the person who is collecting the CNY notes. Please ensure that the person collecting on your behalf brings along their NRIC/Passport, ATM/Debit Card, has the reservation email confirmation and sufficient funds for debiting during the collection.

Yes, you can choose to exclude QR Ang Bao packs in your quantity selection (0 to 10). However, we strongly encourage you to try cashless gifting, such as QR Ang Bao or eGifts, as it offers greater convenience, saves time packing red packets, and contributes to a greener environment.

You can reserve QR Ang Bao packs (pack of 6) by selecting a quantity from 0 to 10 on the online reservation portal.

For customers who were unable to secure a slot, you may still withdraw Fit notes from our 1,200 regular ATMs operating 24/7, or from 17 pop-up ATMs. New notes will also be available from 54 pop-up ATMs. Our pop-up ATMs are located islandwide and will operate starting 3 February.