Minimum Operating System (OS) Requirements
Let’s work together to stay cybersecure. Updating your OS can protect your device against malicious attacks.
Part of: Guides > Your Guide to digibank, Your Guide to DBS digibank (Wealth), Your Guide to DBS PayLah!, Your Guide to DBS Vickers Online Trading Account
Important information
Which OS should I be using?
digibank, PayLah!, Vickers app are compatible with operating systems versions Apple 12.0, Android 9.0 and above. For optimal app stability and security, ensure that you update your device’s operating system (OS) to the latest version.
Note: Digibank Mobile App is not optimised for usage on tablets
Note: Digibank Mobile App is not optimised for usage on tablets
How do I update my mobile device OS?
Enable auto-updates for better security.
| iOS | Andriod | |
|---|---|---|
| Settings > General > Software Updates | Settings > Software update > Download and install | |
| Turn on all toggles in Settings > General > Software Updates > Enable Automatic Updates | Turn on Auto download upgrade package in Settings > Software update > Auto download over Wi-Fi |
Why are DBS apps only supporting Apple iOS 12.0 / Android 9.0 and above?
This helps you to minimise your risk of security threats and malware attacks. While you are still able to use the app, you are strongly encouraged to update to the latest OS.
I’m using an old phone and I cannot download the latest Android OS. Does this mean I cannot use digibank/PayLah!?
You can continue using digibank and PayLah! App. Updating your OS can ensure that bugs and vulnerabilities susceptible to attacks are addressed. With the evolving cyber security threats, we would like you to stay protected.
How do I check the current OS version that I am using?
You can check this under your phone’s Settings > About phone > Software information.
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