nv Understanding Multiplier’s Eligible Transactions | DBS Singapore

Understanding Multiplier’s Eligible Transactions

Find out how Multiplier recognises eligible transactions under each product category.


Important information

  • You may refer to Bank & Earn Summary for the eligible transactions breakdown by categories. Learn More.
  • Find out more on the different categories here.
Eligible Transactions
Transaction Name / Description
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 Eligible Period/ Criteria Eligible Category
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ABC Company name
  • Must be credited monthly
  • Transaction Reference Code: 'SAL' or 'PAY'
 Income (Mandatory)
PAY, ABC Company name, GIRO-SALARY
  • Must be credited monthly
  • Transaction Reference Code: 'GR' (Current Account)
  • Transaction description: 'PAY' or 'GR Salary' or 'Salary'
 Income (Mandatory)
Dividend Credit from Central Depository Pte Ltd (CDP) Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Dividend Credit from DBS Vickers Securities – All Markets Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Dividend Credit from DBS Online Equity Trading (OET) - All Markets Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Dividend Credit from DBS Unit Trusts Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Dividend Credit from DBS Online Funds Investing Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Dividend Credit from DBS Invest-Saver Credited into any personal or joint DBS/POSB deposit accounts, DBS Wealth Management Account, Supplementary Retirement Scheme (SRS) account or CPF Investment Account (CPFIA) Income (Mandatory)
Retail spend (eg. Shopping or dining)
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Cash Advance
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
SimplyGo
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Top-up for Ezlink
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Bill payment via internet banking
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Bill payment via AXS app or machines
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Recurring bill payment (eg. Town Council or SP services)
  • Transactions must be posted and reflected within the calendar month.
  • Eligible credit card spend by both main and supplementary cards are accorded to the main cardholder.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible credit card spend. 		Credit Card Spend
Monthly instalment for private properties using CPF and/or Cash
  • Valid for new and existing DBS/POSB home loan, for new purchase or refinancing from another bank/HDB.
  • The recognition will start next month if Multiplier Account was opened after the instalment due date (15th of every month).
*The full monthly instalment amount will be accorded to the first 3 joint borrowers only. 		Home Loan Financing
Monthly instalment for HDB flats using CPF and/or Cash
  • Valid for new and existing DBS/POSB home loan, for new purchase or refinancing from another bank/HDB.
  • The recognition will start next month if Multiplier Account was opened after the instalment due date (15th of every month).
*The full monthly instalment amount will be accorded to the first 3 joint borrowers only. 		Home Loan Financing
CancerCare
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
Critical SelectCare
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
eCriticalCare
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
eDecreasingTerm
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
LifeReady Plus (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
Manulife SmartRetire (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
Manulife SmartWealth (III)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
Manulife Spring (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
ManuProtect Decreasing (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
ManuProtect Decreasing Lite (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
ManuProtect Term (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
ManuProtect Term Lite (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
Ready LifeIncome (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
ReadyBuilder (II) – Regular Premium
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
RetireReady Plus (III) – Regular Premium
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
SavvySpring (II)
  • Policy must be purchased after opening Multiplier account.
  • Monthly premium due will be recognised once the policy is in-force (after free-look/cancellation period) and for the first 12 consecutive months only.
 Insurance
DBS Invest-Saver
  • Valid for purchase made after opening Multiplier account.
  • The investment amount will be recognised post settlement date.
*Funds from CPF or Supplementary Retirement Scheme (SRS) account are not eligible. 		Investments
Unit Trust lump-sum contribution via DBS/POSB
  • Valid for new Unit Trust lump-sum or Online Funds Investment purchased with cash, CPF or SRS after Multiplier Account is opened.
  • The investment amount will be recognised post settlement date.
 Investments
Online equity trades via DBS
  • Valid for purchase made after opening Multiplier account.
  • Monthly cash contribution will be recognised for the first 12 consecutive contributions per investment fund. Refer to FAQ for cut-off date.
*Funds from CPF or Supplementary Retirement Scheme (SRS) account are not eligible. 		Investments
Payments to merchants through DBS PayLah! in-app checkout
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Payments to merchants through merchant in-app checkout
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Payments to merchants through web checkout
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Payments to merchants through express checkout
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Scan & Pay transactions to pay merchants via NETS QR code
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Scan & Pay transactions to pay merchants via SGQR code
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Scan & Pay transactions to pay merchants via PayNow QR code
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Payments to billing organisations using DBS PayLah! App
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
Donations to charitable organisations using DBS PayLah! (Android App only)
  • Transactions must be made within the calendar month.
  • Accorded only to the owner of the PayLah! wallet that the transaction is made from.
*Please note that any reversals/credits/refunds posted within the calendar month will offset the eligible PayLah! retail spend. 		PayLah! Retail Spend
digiPortfolio
  • Valid for new digiPortfolio purchased/ top-ups after Multiplier Account is opened.
  • Minimum qualifying amount is S$1,000.
  • The investment amount will be recognised post settlement date.
 Investments
Bonds
  • Valid for purchase made after opening Multiplier Account.
  • The investment amount will be recognised post settlement date.
 Investments
Structured Deposit
  • Valid for purchase made after opening Multiplier Account.
  • The investment amount will be recognised post settlement date.
 Investments
Currency Linked Investments
  • Valid for purchase made after opening Multiplier Account.
  • The investment amount will be recognised post settlement date.
 Investments
Structured Notes
  • Valid for purchase made after opening Multiplier Account.
  • The investment amount will be recognised post settlement date.
 Investments
Heirloom (VII)
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Manulife Goal 9
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
ReadyBuilder (II)
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
RetireReady Plus (III)
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
RetireSavvy
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
SavvyEndowment 6
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Signature Income Series
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Signature Indexed Universal Life (II)
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Signature Indexed Universal Life Select
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Signature Life Series
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance
Signature Wealth
  • Valid for new single premium policy purchased with cash or SRS after Multiplier Account is opened. The purchase date is based on policy sign date.
  • The monthly premium amount will be calculated by dividing the single premium amount by 120. Recognition starts 1 month after policy inception and continues for 12 consecutive months as long as policy is in force.
 Insurance

How to view my eligible transactions in Bank & Earn Summary

digibank Mobile
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Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
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Step 2
Under Deposits, tap on your DBS Multiplier Account.
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Step 3
Tap on Eligible Transactions to access Bank & Earn Summary.
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Step 4
View your eligible transactions breakdown and the interest rate you qualify for.
Find out more on Bank & Earn Summary.
Get the latest DBS digibank Mobile app now!
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Step 1
Log in to digibank Online with your User ID & PIN and complete the authentication process.
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Step 2
Complete the Authentication Process.
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Step 3
Under My Accounts, select Bank & Earn Summary.
4
Step 4
You may click on your preferred month to view the Total Eligible Monthly Transactions.
5
Step 5
Scroll downwards to view the breakdown of the month's eligible transaction(s).
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For customers with ATM/Debit/Credit Card

Frequently Asked Questions

Q1) What should I do if my salary credit is not recognised?
You can inform your company HR to use GIRO code 22 when they process the payroll/salary file to their corporate bank.

Q2) If I have a joint account, how will our income transactions be recognised?
The combined total salary and dividend credits in that joint account will be recognised under the individual Multiplier Accounts.

Example 1:
John and Mary credit their salaries (S$3,000 and S$3,100 respectively) and dividends (S$500 each) into their joint POSB savings account. They have their own Multiplier Accounts and are accorded a total income amount of S$7,100 each.

Example 2:
George credits his salary of S$4,000 into a joint POSB savings account shared with Emily. Emily does not have an income. They have their own Multiplier Accounts and are accorded a total income amount of S$4,000 each.
Q1) What are the eligible credit card transactions?
Only posted retail and cash advance transactions will be recognised as eligible credit card spend. Balance transfers, instalment payment plans, preferred payment plans, and any fees / charges imposed by the bank are not eligible.

Example:
Transaction date: 30 Aug Credit card spend is made at a merchant.
Posting date: 1 Sep Transaction is posted to your credit card account.
This transaction is therefore recognised under September’s credit card spend (not August).

Q2) Do I have to link my Multiplier Account to my DBS/POSB Credit Card in order for my credit card transactions to be recognised?
No. Eligible credit card transactions are automatically detected across all the personal DBS/POSB Credit Cards held by you. Multiplier Account recognises credit card transactions made via American Express® /MasterCard® /Visa.
Q1) I wish to change my premium payment frequency e.g. yearly to monthly or vice versa. Will my policy still be recognised for this month?
In the event that there are changes to the insurance policy, the monthly premium will cease to be included as an eligible transaction. This will take effect from the month where the changes are made. Changes can include but are not limited to change in premium payment frequency and reassignment of policy ownership.

Q2) I was late in paying my premium due this month. Will my policy still be recognised as eligible transaction for this month?
Yes. Your policy will still be recognised as long as your policy is still in force.

Q3) If my policy premium due is paid quarterly/annually, how is the transaction recognised?
We will derive the monthly premium amount from dividing the annualised premiums by 12.

Q4) How to check the number of eligible months that I have paid for my insurance policy?
You may view the breakdown of eligible months for your insurance transaction via Bank & Earn Summary in digibank Mobile.

Q1) If my investments are in foreign currency, how will they be recognised?
Investment transactions will be recognised as the Singapore dollar equivalent at DBS’ prevailing exchange rate.

Q2) If the investment amount is deducted from a joint DBS/POSB deposit account, will the transaction be recognised for both account holders?
The transaction will be accorded to the investment applicant only.

Q3) How to check the number of eligible months that I have paid for my investment policy?
You may view the breakdown of eligible months for your investment transaction via Bank & Earn Summary in digibank Mobile.

DBS Invest-Saver

Q1) Can I terminate my existing DBS Invest-Saver and re-purchase to be recognised?
No. For the re-purchase to be recognised, the fund has to be terminated and fully redeemed for at least 6 months from the date of termination or date of full redemption, whichever is later. Alternatively, you may consider purchasing a new fund to continue recognition.

Example:
Termination Date 29 April
Full Redemption Date 30 April
Re-purchase Set Up Date Re-purchase after 30 October will be recognised

Q2) I have just signed up for DBS Invest-Saver. How will it be recognised?
DBS Invest-Saver will be recognised in the same month if you sign up before the deduction date, 15th of the month (or the next business day if the 15th is a Sunday or Public Holiday). Else, it will be recognised the next month. It will be recognised for the first 12 consecutive months after the free-look/cancellation period or 4 calendar days after the settlement date.

Example:
Deduction Date 15 April (or next business day if 15th is a Sunday or Public Holiday)
Settlement Date 21 April (3 to 4 working days, depending on fund house)
Recognition Date 25 April (4 calendar days after the settlement date)

Q3) If I change the amount of my existing DBS Invest-Saver within the 12-month period, will it be recognised?
Yes, you may update the amount and it will be recognised if deduction is successful

Q4) My DBS Invest-Saver contribution is not recognised for the month. Why is that so?
Recognition of the monthly contributions as eligible transactions will cease from the month where there is any failed deduction, or the DBS Invest-Saver is terminated.

Online Equity Trade

Q1) What transactions are ineligible for higher interest?
The following transactions are ineligible: Contra trades, sell trades, and trades executed via Trading Representatives and DBS Vickers Customer Service Line.

Q2) If I have an joint DBS Wealth Management Account, will the transaction be recognised for both account holders?
For joint DBS Wealth Management Account, the equity trades will be recognised in full for each joint account holder under their individual DBS Multiplier Accounts.
Q1) What are the eligible PayLah! Retail Spend transactions?
Non-Eligible Transactions include Peer-to-Peer (P2P) fund transfers via PayLah! message, mobile number, QR Code & Payment Link, eGift, QR Gift.

Q2) I have only PayLah! Retail Spend for the month. How will the interest be computed?
Preferential interest will be accorded to age 29 years old and below. For more information click here.

Q3) My salary is credited to DBS/POSB account and I have PayLah! Retail Spend for the month. How will the interest be computed?
You may refer here.

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