Add Bill Payment Organisation

Find out how you can add a new bill payment organisation using digibank Online or digibank Mobile.

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Pay and click on More Payment Services, complete the Authentication Process.
  • Under Manage Payments & GIRO click Add Billing Organisation.
  • Indicate the Billing Organisation Name and Bill Reference Number.
  • Indicate the Account you wish to make payment from, click Next.
  • Verify the details and click Submit, follow the 2-factor Authentication Instructions to complete your add payee request.

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digibank Mobile
  • Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
  • Tap Pay & Transfer and select Bills.
  • Tap Add Billing Organisation and select the Billing Organisation.
  • Enter your Bill Reference Number and select the Fund Source you wish to make payment from.
  • Tap Next to review the recipient's details and tap Add Recipient Now.
  • Follow the 2-Factor Authentication Instructions to complete the request.

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