Remove Bill Payment Organisation

Find out how you can delete an existing bill payment organisation using digibank Online or digibank Mobile.

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • Select Pay and click on More Payment Services, complete the Authentication Process.
  • Under Manage Payments & GIRO click Delete Billing Organisation.
  • Select the Billing Organisation / Bill Reference you wish to delete, click Next.
  • Verify the details and click Submit to complete your delete payee request.

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digibank Mobile
  • Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
  • Tap Pay & Transfer and select Bills.
  • Look for the billing organisation that you wish to delete and tap the "i" Icon on the right.
  • Tap on the Menu located at the top right of your screen and select Delete Payee.
  • Once prompted, select Yes to complete your deletion request.

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