Manage Your Car Loan

Are you unsure of how to manage your car loan? Let us help you out! Learn how to retrieve important details about your car loan, including your outstanding payment amount, and discover the best methods for making payments.

How to check your Car Loan Information

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Step 1
Tap on located at the bottom right.
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Step 2
Type car loan into the chat.
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Step 3
Tap on Existing Car Loan, and complete the authentication using either your iBanking Login or Card & PIN.
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Step 4
Check your personal details and tap Continue if your details are correct.
5
Step 5
Tap on My Car Loan Information to view details of your car loan.


How to check your Full Settlement Amount

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Step 1
Tap on located at the bottom right.
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Step 2
Type car loan into the chat.
3
Step 3
Tap on Existing Car Loan, and complete the authentication using either your iBanking Login or Card & PIN.
4
Step 4
Check your personal details and tap Continue if your details are correct.
5
Step 5
Tap on My Full Settlement Amount to check your outstanding car loan balance.


How to Repay Your Car Loan

There are various channels which you may repay your car loan with us. The most convenient method would be via DBS digibot.

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1
Step 1
Tap on located at the bottom right.
2
Step 2
Type car loan into the chat.
3
Step 3
Tap on Existing Car Loan, and complete the authentication using either your iBanking Login or Card & PIN.
4
Step 4
Check your personal details and tap Continue if your details are correct.
5
Step 5
Tap on Make Payment for My Car Loan.
6
Step 6
Tap Monthly Instalment (One Time Payment) or Full Settlement For Today to make a monthly instalment payment or a full repayment.
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Step 1
Log in to digibank Online with your User ID & PIN.
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Step 2
Complete the Authentication Process.
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Step 3
Under Pay, click on Add GIRO Arrangement.
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Step 4
Select the following accordingly

  • Billing Organisation: DBS CR-OPS Loan RPTY
  • Bill Reference: Hire Purchasing Agreement (e.g. HPR123456A)
  • Payment Limit: *Enter "0" for no payment limit.
  • My Account: Select your Account for GIRO Deduction.
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Step 5
Verify your details and click Submit to complete the transaction.
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Step 6
Your GIRO application request has been completed.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

Make make payments via other banks’ online banking (FAST Transfer).
Indicate the following beneficiary’s Details:
  • Bank name: DBS Bank
  • Account No: 0010011324
Please indicate your Hire Purchase Agreement no. (e.g. HPR123456A) in the comments or reference box.


How to request for Statement of Account

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1
Step 1
Tap on located at the bottom right.
2
Step 2
Type car loan into the chat.
3
Step 3
Tap on Existing Car Loan, and complete the authentication using either your iBanking Login or Card & PIN.
4
Step 4
Check your personal details and tap Continue if your details are correct.
5
Step 5
Tap on My Car Loan Documents to request for statement of account.
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Step 6
Select Request for statement of account and tap Continue if your mailing address is updated.
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Step 7
Select the Car Loan account to request for statement.
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Step 8
Type the year (e.g 2023) of the statement you would like to request.
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Step 9
Review your details and tap Submit to complete your statement request.
Note:
Statement will be mailed to the registered mailing address as per bank record within 5 business days upon submission of request.


How to request for Hire Purchase Agreement

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1
Step 1
Tap on located at the bottom right.
2
Step 2
Type car loan into the chat.
3
Step 3
Tap on Existing Car Loan, and complete the authentication using either your iBanking Login or Card & PIN.
4
Step 4
Check your personal details and tap Continue if your details are correct.
5
Step 5
Tap on My Car Loan Documents to request for statement of account.
6
Step 6
Select Request for my Hire Purchase Agreement and tap Continue if your mailing address is updated.
7
Step 7
Select the Car Loan account to request for your Hire Purchase Agreement.
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Step 8
Review your details and tap Submit to complete your Hire Purchase Agreement request.
Note:
Hire Purchase Agreement will be mailed to the registered mailing address as per bank record within 5 business days upon submission of request.


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