Important information

• Guided digibot application is currently only available for Single Applicants.
• For Joint Applicants or Applicants applying for Renovation Loan on behalf of related party, please complete the appropriate application form and proceed with offline submission methods. Details available here.
• Kindly ensure that you have completed the Single Applicant Application Form & prepared the Necessary Documentations before commencing your application on the digibot.

How to apply for your Renovation Loan

1

Step 1
Launch our digibot and tap on the Single Applicant selection.

2

Step 2
Read through the Eligibilty and Important Notes. Tap on Proceed with Application.

3

Step 3
Complete the authentication using either your iBanking Login or Card & PIN.

4

Step 4
Verify that your information with the bank is up to date and tap Yes.

5

Step 5
Important: Please verify that your mailing address indicated in your Single Applicant Application Form matches to any one of the addresses reflected under your profile with the bank OR is as per your NRIC.

6

Step 6
Upload the following documents into the digibot:

1. Completed PDF Application Form
2. Front & Back of NRIC
3. Scanned copy of Original Signed Quotation or Invoice
4. Proof of Ownership (for Non-DBS/POSB Home Loan Customers) & LOU/Permits (if applicable)
5. Proof of Current Income & Copy of staff pass for workplace banking customers (if applicable)

There are restrictions on the file size & type accepted:

• Number of Files: 5
• File Size: Maximum of 4MB each
• File Type: .png,.jpeg,.pdf,.txt,.bmp,.gif,.jpg,.tif,.tiff.
• Uploads are strongly encouraged to be in PDF

Guide on how to prepare your documents

7

Step 7
Tap Submit to complete your Renovation Loan Application.

8

Step 8
Your request has been submitted successfully, the application outcome and related documentations will be sent to your preferred mailing address within 7 working days.

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