Help Topic

General Help

  • Help Topics
    • Bank
    • Credit Card
    • General Help
    • Borrow
    • Invest
    • Insure
  • Bank Details
    Need information on our bank code and branch code? Refer to the articles below.
    • DBS & POSB Swift Code
    • Bank & Branch Code
    • Common Reporting Standards (CRS)
    • Foreign Account Tax Compliance Act (FATCA)
  • Bank Services
    Access our latest bank services to ease your banking needs.
    • digibot Services
    • Use SMS "Q"
  • Phone Banking
    Your fast lane to banking, speaking with us is safer and simpler than ever.
    • Phone Banking Services
    • Authentication in Phone Banking
    • Cancel Cheque
    • Check Account Balance
    • Check Account Transaction
    • Check Credit Card Outstanding Balance
  • Update Profile
    Need to make updates to your profile due to recent events? Refer to our articles below.
    • Update Mailing & Residential Address
    • Update Email Address
    • Update Mobile Number
    • Update Personal Details
    • DBS Manage Alerts, Offers & Insights Notifications
  • Fraud Prevention
    Help us help you by protecting yourself from fraud.
    • DBS/POSB Anti-Malware Security Features
    • A Suite of Security Measures
    • DBS Security Guide on Scams and Fraud Attempts
    • Your Guide to Submit Card Transaction Dispute
    • Safety Switch
    • Keeping Your Card Safe
    • Online Safety
    • Shared Responsibility Framework (SRF)

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