Update Email Address

Change your email address with us easily via digibank, MyInfo or using our Video Teller Machine (VTM).

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • At the top, Under Preferences, click Update Personal and Contact Details.
  • Log in with your 6-Digit iB Secure PIN.
  • Indicate your preferred Email Address under Your Email Address and Verify Your Email Address.
  • Provide Authorisation and click Next.
  • Key in your 6-Digit iB Secure PIN and Click Submit

Note:
  • This email address provided will only be used for your digibank Online & Mobile transactions, eStatement Notifications and Marketing Communications (If any).

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digibank Mobile
  • Log in to digibank Mobile with your User ID and PIN.
  • Select Settings from the menu followed by Update Personal and Contact Details.
  • Click Change for your Contact Details and indicate your preferred Email Address under Your Email Address, click Done.
  • Scroll down to the bottom of the page and click Next, verify the details and click Submit.
  • Follow the 2-Factor Authentication Instructions and click Submit to complete the Email Address Update.

Note:
  • This email address provided will only be used for your digibank Online & Mobile transactions, eStatement Notifications and Marketing Communications (If any).

Don't have digibank?
   

MyInfo
If you have already enrolled for MyInfo, you can update your email address by following the below steps:

  • Log in with your DBS/POSB Card and PIN.
  • Verify if the existing information in our records is accurate and click Update with MyInfo if changes are required.
  • Log in with your SingPass ID and Password, and authenticate using SMS/Token OTP.
  • Click on I Agree to provide consent for using MyInfo.
  • Select if you would like to use the records in DBS or MyInfo to update your email address.

Note:
  • This email address provided will only be used for your digibank Online & Mobile transactions, eStatement Notifications and Marketing Communications (If any).
Video Teller Machine (VTM)
  • Insert your NRIC, ATM/Debit/Credit Card or scan your Passport and complete the authentication process.
  • Under Update Particulars, select Email.
  • Enter your new Email twice and press Confirm.
  • Get a One Time Password via SMS and key it into the Video Teller Machine (VTM).
  • Press Confirm to complete the transaction.

Find the nearest Video Teller Machine (VTM) using our Locator.

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