Update Personal Details

Update your Personal Details, Signature Records or Passport Number (for foreigners) if you have recently changed it.

Update Personal Particulars
  • iBanking
    • Log in to iBanking with your User ID and PIN.
    • Select Update Personal and Contact Details under at the top of your iBanking page and log in with your 6-Digit iB Secure PIN.
    • Under Personal Particulars, you may update your:
      • Occupation
      • Job Title
      • Employer
    • Provide Authorisation and click Next.
    • Follow the 2-Factor Authentication Instructions and click Submit to complete your Profile Update.

  • digibank
    • Log in to digibank with your User ID and PIN.
    • Select Settings from the menu followed by Update Personal and Contact Details.
    • Click Change for your Personal Details and indicate your:
      • Occupation
      • Job Title
      • Employer
    • Click Done, scroll down to the bottom of the page and click Next.
    • Verify the details and click Submit.
    • Follow the 2-Factor Authentication Instructions and click Submit to complete your Profile Update.
Update Signature
If you have changed your signature or realized that your signature differs from your previous records, you may visit one of our DBS or POSB Branches to do an immediate update. Customers who have been previously using thumbprint verification can also update to Signature based verification as well.

Note: It is important to ensure that your signature is updated in order to proceed with various signature verification to authenticate our customers and to safeguard your transactions.

Transactions which requires Signature verification:
  • Cheque Issuance
  • Credit/Debit Card Transaction
  • GIRO Application
  • New Account Opening (Includes Credit/Debit Card Applications)

Searching for the nearest DBS or POSB Branches?
Refer to the Branch Locator here.

Update Passport Number
For foreigners who have renewed their Passports or have been converted to Permanent Residents, you may visit one of our DBS or POSB Branches to do an immediate update.

Searching for the nearest DBS or POSB Branches?
Refer to the Branch Locator here.

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