Update Personal Details

Update your Personal Details, Signature Records or Passport Number (for foreigners) if you have recently changed it.

Update Personal Particulars
  • digibank Online
    • Log in to digibank Online with your User ID and PIN.
    • Select Update Personal and Contact Details under at the top of your digibank Online page and log in with your 6-Digit iB Secure PIN.
    • Under Personal Particulars, you may update your:
      • Occupation
      • Job Title
      • Employer
    • After making the changes, tick the square box beside the " I have read and agree to these important terms." and click Next.
    • Verify your details and click Submit.
    • Follow the 2-Factor Authentication Instructions to complete your Profile Update.

  • digibank Mobile
    • Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
    • Tap More, under Your Profile select Update Contact Details.
    • Select Personal & Contact Details, under Personal Particulars tap Change.
    • You may proceed to update the particulars of your:
      • Occupation
      • Job Title
      • Employer
    • Tap Save when you are done.
    • Scroll down to the bottom of the page and tap Confirm.
    • Verify the details and tap Confirm.
    • Follow the 2-Factor Authentication Instructions to complete the Personal Particulars Update.
Update Signature
If you have changed your signature or realized that your signature differs from your previous records, you may visit one of our DBS or POSB Branches to do an immediate update. Customers who have been previously using thumbprint verification can also update to Signature based verification as well.

Note: It is important to ensure that your signature is updated in order to proceed with various signature verification to authenticate our customers and to safeguard your transactions.

Transactions which requires Signature verification:
  • Cheque Issuance
  • Credit/Debit Card Transaction
  • GIRO Application
  • New Account Opening (Includes Credit/Debit Card Applications)

Searching for the nearest DBS or POSB Branches?
Refer to the Branch Locator here.

Update Passport Number
For foreigners who have renewed their Passports or have been converted to Permanent Residents, you may visit one of our DBS or POSB Branches to do an immediate update.

Searching for the nearest DBS or POSB Branches?
Refer to the Branch Locator here.


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