digibot Services

Avoid waiting on the line! Did you know that our digibot is able to perform transactional requests like check pending transactions, check cheque status, enquire on reward points and many more?

Banking Part of: Guides > Digital Services

Important information

  • Please ensure pop up blocker is disabled for authentication purpose.
  • Authentication via your iBanking login or Card & PIN is required before we proceed with your request.

How to use our digibot services

  • Launch our DBS digibot by clicking Digibot Icon at the bottom right of the page.
  • Type in your Request* and complete the Authentication Process.
  • Follow the Guided Conversation to process your requests instantly!

*List of available service requests

Card Service Request Keywords - Type these examples into our DBS digibot
Block lost card Block Card
Unblock lost card Unblock Card
Replace lost or damaged card Replace Card
View credit card transactions Credit Card Transactions
View debit card transactions Debit Card Transactions
Activate new card Activate Card
Activate / Deactivate card for overseas use Overseas Use
View rewards points Check DBS points
Request for credit card or Cashline statements Request for Statement
View available balance Credit Card Limit
View outstanding balance Outstanding Bill
View statement due date Due Date from my Statement
View last payment Latest Payment Amount
Apply for credit card Apply Credit Card
Cancel card Terminate Card
Request for fee waiver Fee Waiver
Bank Service Request Keywords - Type these examples into our DBS digibot
View deposit account transaction Check Account Transaction
Convert bank account type Convert account
Enquire on DBS remittance DBS Remit
Submit CRS / FATCA declaration CRS
Enquire on digital token Digital Token
Enquire on PayLah! DBS PayLah
Enquire on PayNow Paynow
View cheque status Enquire Cheque Status
Request to stop a cheque Stop Cheque
Request deposit account statements Request for Statement
Enquire on SRS account SRS Account

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