Experience the best for your evolving travel needs

We have been constantly improving our services and amenities to ensure that we meet your travel needs, over and beyond. Take a look at the experiences we have curated for you.


DBS Private Access Lounge

DBS Private Access Lounge

We welcome you and two accompanying guest to visit our DBS Private Access Lounges, located at Singapore Changi Airport Terminal 3 and Terminal 2.

Enjoy the warmth of our signature Asian service and our popular menu of specially selected Asian cuisine as you sit back and manage your travel needs with ease on our DBS digibank app.

Operating hours (Mon - Sun)
Changi Airport Terminal 2 6.00am – 6.00pm
Changi Airport Terminal 3 7.00am - 1.00am

24/7 self-service bank lobby

24/7 self-service bank lobby

Take care of last-minute banking needs safely at the DBS 24/7 self-service lobby located at the Terminal 3 lounge.


Exchange money on the go with Travel Mode

Exchange to 12 currencies with a DBS Multi-Currency Account or DBS Multiplier Account – anytime and anywhere, with zero fees. And simply top up or transfer your excess funds back to your account after your trip.

With the DBS Private Access digital membership card, you can also enjoy preferential currency exchange rates at any Travelex counters at Singapore Changi Airport.

Our friendly DBS Private Access team can also direct you to the nearest Travelex counter at your convenience.


Priority check-in service

Priority check-in service

Travel with a peace of mind as you check-in directly to the immigration area at the SATS Premier Check-in Lounge located at Changi Airport Terminal 1.

Simply present your DBS Private Access digital membership card at the lounge when you travel on the following airlines.

Changi Airport Terminal 1
(this service is temporarily unavailable until further notice.)
Location: Departure Hall (near the end of row 4)
Operating hours: 24hrs
Air China (CA) Qantas Airways (QF)
Air Niugini (PX) Shenzhen Airlines (ZH)
British Airways (BA) Thai Airways (TG)
China Southern Airlines (CZ) Turkish Airlines (TK)
Chongqing Airlines (OQ) Shangdong Airlines (SC)
Fiji Airways (FJ) Philippine Airlines (PR)
Japan Airlines (JL) Xiamen Airlines (MF)
Hebei Airlines (NS)  

Indonesia Airport

Enjoy member-exclusive access for fast and seamless immigration clearance and access to selected restaurants in Terminal 3, Jakarta Soekarno-Hatta International Airport.

Tap for instant reservation through the DBS digibank app or contact our DBS Private Access Concierge at least 24 hours in advance.

Soekarno-Hatta International Airport

Terminal 3
Citilink (QG) Qantas Airways (QF)
Garuda Indonesia (GA) KLM (KL)
Singapore Airlines (SQ) All Nippon Airways (NH)
Cathay Pacific (CX) Japan Airlines (JL)
Eva Air (BR) Emirates Airlines (EK)
Vietnam Airlines (VN) Turkish Airlines (TK)
Korean Air (KE) Etihad Airways (EY)
Malaysia Airlines (MH) China Eastern Airlines (MU)
Xiamen Airways (MF) Oman Air (WY)
China Airlines (CI) Asiana Airlines (OZ)
China Southern Airlines (CZ) Thai Airways (TG)
Air China (CA) Qatar Airways (QR)
Saudi Arabian (SV) Philippine Airlines (PR)
Terminal 2
Batik Air (ID) Thai Air Asia (FD)
Lion Air (JT) Tiger Scoot (TR)
Thai Lion (SL) Jet Star (3K)
Malindo (OD) Viet Jet (VJ)
Air Asia (QZ) Indigo Airlines (6E)
Malaysia Air Asia (AK) Cebu Pacific (5J)

Airport limousine transfer

Airport limousine transfer

Enjoy complimentary limousine airport transfers2 when you arrive in Singapore, Indonesia or Taiwan.

Country Airport
Singapore Changi International Airport
Indonesia Jakarta Soekarno-Hatta International Airport
Surabaya Juanda International Airport
Taiwan Taipei Taoyuan International Airport
Taipei Songshan Airport

Your personal concierge

Your personal concierge

Let us do the planning, so you can enjoy life even more.

Here are just some of what you can leave to us:

  • Plan a flight itinerary that best fits your travel plans
  • Book hotels with all your must-have amenities
  • Place dinner reservations at the most sought-after restaurants wherever you may travel to
  • Ensure you are covered with the necessary travel vaccines
  • Access local and worldwide medical facilities and exclusive healthcare privileges
  • Recommend residential options, amenities and education choices for your family, if you are relocating
  • Get the perfect gifts for loved ones

For your lifestyle needs and requests, a few taps on the DBS digibank app is all you need to do to get to enjoy our DBS Private Access Concierge. Alternatively, you can call our hotline at:

Simply let us have your wish list and we will do the rest. Whenever, whatever, wherever.


24/7 access to meet your needs

24/7 access to meet your needs

Easily access all your DBS Private Access services anytime with the DBS digibank app, including:

  • Airport limousine reservations
  • Real-time flight reminders
  • Your gift butler, travel as well as medical concierge

DBS Digibank

Activate the Travel Mode beta on the DBS digibank app and jet off on a spontaneous trip with ease of planning.

With just a few taps, manage your travel needs easily:

  • Exchange money on-the-go
  • Manage credit card usage and spending limits
  • Monitor overseas expenditure and enjoy zero FX fees
  • Get travel insurance before your travels

Download the mobile app.


Forgot User ID or PIN

Help and support for DBS digibank

QR Code

Can’t find DBS digibank mobile app?
Click here or scan this QR code.

Important note:
DBS Private Access membership is strictly by invitation only.
Memberships are valid until 31 March each year, and subject to yearly review. Find out more.

Terms and conditions apply

2Advance reservations required. Managed by a third party participant and DBS makes no warranty or representation towards the quality, merchantability or fitness for purpose of the goods and services of any participant(s). Any dispute about the same must be resolved directly with the relevant participant(s). DBS is not liable for any loss, injury, claim or damage suffered or incurred arising from or in connection with the use of the Programme. DBS is not an agent of the participant(s) and vice versa.

3Toll-free service is only applicable to calls made from fixed lines.

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