Help & Guidance
Am I eligible for a debit card?
You will need to be 16 years old and above with a signature-operated DBS Savings Plus, DBS AutoSave or POSB Passbook Savings Account. To open one of these accounts, click here.
If you are a foreigner, please apply for a debit card at any of our branches. You will need to present your passport and an employment pass that is valid for at least 6 months.
Am I eligible for a credit card?
If you’re Singaporean or have permanent residency and you’re over 21 years of age, you can apply for a DBS Credit Card.
You’ll need to earn at least S$30,000 a year. For some cards, especially Platinum cards, you’ll need to earn more so check the Application Details for the card you’re interested in.
If you’re a foreigner, you’ll need to earn a least S$45,000 a year unless otherwise stated.
What do I need to apply?
The type of document you’ll need varies. Click here for detailed list..
How long does it take?
It normally takes about 2 weeks to process an application for a debit or credit card, if you’ve submitted a completed application with full information and documents.
Why was my application turned down?
All applications go through an approval process. For confidentiality reasons, we can’t reveal why your particular application was unsuccessful.
However, we may not be able to process your debit card application if your designated DBS savings or current account is not signature-operated, or if your signature differs from our records. In these instances, we will notify you via an sms or letter and advise you to re-apply at the branch or call us back for further verification
Can I check the status of my application?
Yes! Our 24-hour Customer Service Centre can do that for you. Call 1800 111 1111. Just a gentle reminder, it can take up to 2 weeks to process an application.