A digital copy of your account statements detailing your transactions.

Important notes No eStatements will be generated in these circumstances: DBS/POSB Credit Card and Cashline accounts – if there are no transactions for the current month and no outstanding balances from the previous month DBS/POSB Debit Card accounts – if there are no transactions for the current month POSB Savings Accounts – if there are no transactions for the current month, with the exception of the year-end (Dec) eStatement POSB MySavings accounts – if there are no transactions for the current quarter with the exception of the year-end (Dec) eStatement For closed accounts, eStatements prior to account closure will still be available for viewing. For Debit Card eStatements, only customers with Debit Card(s) linked to a POSB Passbook Savings Account (as the primary account) are eligible to enrol. Customers with Debit Card(s) linked to any other DBS/POSB account are not eligible to enrol. Terms and Conditions Governing Electronics Statements

A digital copy of your transaction advice.

You can receive eAdvices for: Payments (MEPS, Telegraphics Transfers, Account Transfer) Investments ((investment-related transactions such as purchases, maturities, withdrawals, redemptions, dividend distributions, and your Regular Savings Plan (RSP) activities) Important notes You will still receive paper-based advices for Funds transactions (CPF/SRS sourced). Terms and Conditions Governing Electronics Statements

A digital copy of your bank correspondence.

You can receive eLetters for: Reminder/Warning/Closure Letters CRS/FATCA related letters Change in CIN/Signature/Name/Mandatee Letters Important notes You will still receive paper-based cover letters for EGM/AGM/Corporate Actions and Change in Risk Rating letters. Terms and Conditions Governing Electronics Statements

eDocuments is a secure central digital repository for you to access and manage your eStatements, eAdvices and eLetters all in one place. eStatements, eAdvices and eLetters are electronic versions of your documents in Adobe PDF format that can be retrieved from eDocuments on digibank Mobile or digibank Online.

How do I enrol to receive eDocuments?

Simply click here for more information on how to opt-in to eDocuments.

How do I manage my eDocuments notification preferences?

Simply click here for more information on how to manage your notification preferences. Please note that SMS alerts are not available for eDocument notifications. Your notifications will be sent via email and push notification on digibank mobile.

How can I continue receiving hardcopy documents?

We encourage you to explore the benefits of digital documents, and we are committed to making this transition smooth and seamless for you. If you currently receive paper statements for the following statements and advice, your existing preference will not change. In addition, they will also be available digitally for your convenience. Consolidated Statement Debit Card Statement Credit Card Statement Cashline Statement Month-end Savings and Current Accounts, MySavings Account Quarterly and POSB Child Development Account statements Payment Advice For other statements, advice and letters not listed above, they will be moved to digital copy.

Can I refer to my old eDocuments on digibank?

Yes, you can. Your eStatements will be stored in digibank for a period of 7 years from the date you enrolled in eDocuments 1 . Your eAdvices and eLetters will be stored in digibank for a period of 1 year from the date you enrolled in eDocuments 1 . 1 From Oct 2026 or from date of enrolment in eDocuments, whichever is earlier.

How can I download or print my eDocuments from digibank?

You can download your eDocuments in PDF format via digibank for printing. Simply click the down arrow icon next to the eDocument you wish to access.

DBS eDocuments

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DBS eDocuments

Overview

Benefits

How to access

Types of eDocuments

FAQ

Features & Benefits

Running out of files for your paper statements? Let us take care of the storage for you.With eDocuments, a digital repository on digibank, you can enjoy instant access to your eStatements, eAdvices and eLetters all in one place. It’s protected by multiple layers of personalised security, so you don’t have to worry about your financial information falling into the wrong hands.

With up to 7 years of storage, you can look up past eStatements, eAdvices or eLetters when you need them, in just a few taps.Your eStatements will be stored in digibank for a period of 7 years, while eAdvices and eLetters will be stored for a period of 1 year, from date of your enrolment in eDocuments.

How to access eDocuments in 3 steps

On digibank Mobile On digibank Online

Tap More

Under Quick Access, tap eDocumentsSelect the eDocument you wish to view

For Wealth customers, please filter ‘All Products’ under eAdvices and eLetters to view your Payment Advice

Types of eDocuments

eStatements eAdvices eLetters

Important notes

No eStatements will be generated in these circumstances:

DBS/POSB Credit Card and Cashline accounts – if there are no transactions for the current month and no outstanding balances from the previous month
DBS/POSB Debit Card accounts – if there are no transactions for the current month
POSB Savings Accounts – if there are no transactions for the current month, with the exception of the year-end (Dec) eStatement
POSB MySavings accounts – if there are no transactions for the current quarter with the exception of the year-end (Dec) eStatement

For closed accounts, eStatements prior to account closure will still be available for viewing.

For Debit Card eStatements, only customers with Debit Card(s) linked to a POSB Passbook Savings Account (as the primary account) are eligible to enrol.

Customers with Debit Card(s) linked to any other DBS/POSB account are not eligible to enrol.

Terms and Conditions Governing Electronics Statements

Frequently Asked Questions

We encourage you to explore the benefits of digital documents, and we are committed to making this transition smooth and seamless for you.

If you currently receive paper statements for the following statements and advice, your existing preference will not change. In addition, they will also be available digitally for your convenience.

Consolidated Statement
Debit Card Statement
Credit Card Statement
Cashline Statement
Month-end Savings and Current Accounts, MySavings Account Quarterly and POSB Child Development Account statements
Payment Advice

For other statements, advice and letters not listed above, they will be moved to digital copy.

DBS eDocuments

Not on digibank Mobile?

Features & Benefits

How to access eDocuments in 3 steps

Types of eDocuments

Frequently Asked Questions

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