Update your particulars instantly

digibank mobile

Ready to update your particulars with digibank mobile?

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Don’t have digibank mobile? Save, plan and manage your finances on the go – all in one app, download now:


Need more help? Refer to our step-by-step guides.

Singpass (ATM/Debit Card)

Use your ATM/Debit Card to retrieve your information from Singpass to update your records with the bank.

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Do not have Singpass? Register online here.

Need more help? Refer to our step-by-step guides.

digibank Online

Use our online banking platform to update your profile.

Already a digibank user ?

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Not yet a digibank user?

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Need more help? Refer to our step-by-step guides.

Video Teller Machine (VTM)

Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.

Need more help? Refer to our step-by-step guides.


Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.

Need more help? Refer to our step-by-step guides.

Frequently Asked Questions

I’ve left Singapore and I need to update my residential/mailing address. Can I do it online?

Yes. You may use digibank mobile/online to update your overseas address.

What’s the difference between residential and mailing address?
Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).
How long does it take for my details to be updated?
Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.
Can I request for a manual form to process my change of particulars? 

No, mail-in forms are no longer available. You may update your particulars via digibank. Alternatively, you may explore other options here.

I’ve been notified that my bank statement/letter was returned as my mailing address is invalid. What do I do?

Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit or Credit Card, please submit a new card replacement request after performing the address update.

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