Repayment via DBS digibot

Repayment Types available on DBS digibot

  • Monthly Instalment
  • Partial/Adhoc Repayment
  • Full Repayment

Important information

  • Please ensure pop up blocker is disabled for authentication purpose.
  • Authentication via your iBanking login or Card & PIN is required before we proceed with your request.
  • Processing time for Partial/Adhoc/Full Repayment is up to 3 working days
  • Processing time for Monthly Instalment is up to 7 working days
  • Please note that digibot services for repayment of Tuition Fee Loan (TFL), Study Loan (SL) and Computer Loan (CL) is only applicable for the First Party to the loan i.e. The Borrower. If you are a Guarantor or a Third Party to the loan who wants to make a repayment, please explore one of the alternative repayment options further below.

How to use our digibot services

  • Click the button below and complete the Authentication Process.
  • Follow the Guided Conversation to submit your repayment requests instantly!

Repay now

Repayment via Internet Banking

Repayment Type Instructions / Steps

Monthly Instalment

Note : Processing time is up to 7 working days

  1. Login to Internet Banking and select "Pay Bills and Cards"
  2. Select “Add GIRO Arrangement”
  3. Under "Billing Organisation”, select “DBS CASHLINE/TFL/SL”
  4. Under "Bill Reference", please enter your loan account number in the format 00005xxxxxxx (12 digits)
  5. Under “Payment Limit”, please enter your monthly instalment amount
  6. Under “My Account”, please select your preferred account for the bank to perform the debiting
  7. Complete the action by clicking the “Next” button at the bottom, and then clicking “Submit” again at the next page

Alternatively you may download, complete and submit the Repayment slip.

 

Full / Partial / Adhoc Repayment

Note : Processing time is up to 3 working days

  1. Login to Internet Banking and select "Pay Bills and Cards"
  2. On the right panel under "More options", select "Add a billing organisation"
  3. Under "Billing Organisation", select "DBS TFL/SL/POSB LA" from the drop-down list.
  4. Under “Bill Reference”, please enter your loan account number in the format 00005xxxxxxx (12 digits)
  5. Under "From Account", please select your preferred account for the bank to perform the debiting.
  6. Complete the action by clicking the “Next” button at the bottom, and then clicking “Submit” again at the next page.

Alternatively you may download, complete and submit the Repayment slip.

 

Other Repayment Channels

  1. Cheque Payment
    Payee Name: DBS Bank Ltd
    Please indicate the TFL/SL/CL account number and Passport/NRIC for reference and drop the cheque at the Quick Cheque Deposit Box
  2. Cash Payment at Branch
  3. Telegraphic / Wire Transfer
    Beneficiary: DBS BANK, Current Account 003-957600-5
    Reference: TFL/SL/CL account ref: XX-XXXXXX-X
    Singapore DBS Bank SWIFT address: DBSSSGSG

    Note: Kindly take note of transfer charges (if any) so that there will not be a shortfall in the settlement amount.
  4. Repayment using PSEA Funds
    Application may be made to MOE to utilize PSEA funds to make repayment towards their loans.

    For more information on PSEA usage, eligibility and application, please visit https://www.moe.gov.sg/financial-matters/psea

    For other PSEA related queries you may also refer to the PSEA FAQ at https://www.moe.gov.sg/faq?categoryid=CF4C9C5A073A4D6BB0154A8C857456FB

    Note: Interest will continue to accrue during the processing period. PSEA funds also cannot be used for loans or amounts that had already been paid. If you do not wish to incur any accrued interest on the loan, please consider other non-PSEA immediate repayment options as listed above.
 

Appeal to repay for Withdrawn Loans via Monthly Instalments

For appeals to repay for Withdrawn loans via monthly instalments, please submit the appeal request along with all relevant supporting documents

Submit appeal request here
 
Other Service Request

Change in Loan Quantum / Change of First Disbursement Year and Semester

Apply Online
Deferment of Loan Repayment and/or Interest Apply Online
Change of Guarantor Apply Online