At a Glance

We are required by tax regulations under the Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standard (CRS) to identify the tax residence of our customers. For customers who are US Persons or tax residents outside Singapore, we may also be required to provide their account information to relevant tax authorities. In order for us to hold accurate and up–to-date information about your tax residence, you may submit a self-certification via this secured website. If there are changes to your circumstances, you may also update your tax residence information with us here.


Before you begin


Please refer to OECD for guidance on the Tax Identification Number (TIN) format for the respective countries.

You may be required to upload certain supporting documents with your self-certification. Please prepare the following before you begin:

  • A photograph or scanned copy of government-issued document (e.g. Front and back of NRIC/employment pass/work permit, passport or documents from tax authority showing recent filing of income tax) to support your tax residence information.
  • If you are a tax resident of more than one country, you may be asked to provide more than one document to support your tax residence information.
  • If you are no longer a US Person under FATCA, please provide:
    - Certificate of Loss of Nationality of the US; or
    - I-407 Form; or
    - Reasonable explanation for not having the above certificate or form.
  • The documents you are uploading must be in jpg, jpeg, png, doc, docx or pdf. The maximum size per file cannot exceed 2MB.

This secured website is for the submission of self-certification for your tax residence information only. If you need to update your residential or mailing address with us, please do so separately through our internet banking platform or visit any AXS Machines before submitting the self certification.

Download Self Certification Form

A copy of IRS W-8BEN and W9 Forms are also available for download.


Frequently Asked Questions

If you have questions on how to determine your jurisdiction of tax residence, you can:

  1. Refer to the Rules Governing Tax Residence published by the different jurisdictions for information on the respective jurisdiction's tax residency rules;
  2. Check with the tax authority of the jurisdiction which you think you may be a tax resident. (e.g. If you have stayed in Country A for more than 6 months, you can seek a confirmation from the tax authority of Country A on whether you are regarded as its tax resident for the tax year); or
  3. Consult a tax advisor.

Explore more

Thank you. Your feedback will help us serve you better.

Was this information useful?

That's great to hear. Anything you'd like to add?
We're sorry to hear that. How can we do better?
Enter only letters, numbers or @!$-(),.