DBS iBanking and DBS digibank mobile app are now known as DBS digibank. It allows you to view your account balances, transferring money and paying bills, apply for new accounts and credit cards instantly, and manage your finances, anytime, anywhere.

If you are a new user to digibank, please download the latest version of digibank in the App Store, Google Play Store and Huawei App Gallery.

Your Singpass/MyInfo profile should be up and ready to use the next day for new account application on your digibank app.

For new to DBS customer:

You will need:

• Singpass (Singaporeans, PRs or foreigners who do not have a Singpass account may register here.)
• A valid mobile number and email address
• Or these required documents, if applicable

Get DBS digibank now

For existing DBS customer:

You can register for digibank using any of the following methods:

• ATM/Debit/Credit Card and PIN
• Singpass Face Verification* (only for Singaporeans and PRs)

*Registration available through digibank mobile app only.

For New to DBS customer:

You must be at least 16 years old with a valid mobile number and email address to register for digibank and open an account.

Get DBS digibank now

For Existing DBS customer:

You will need to be 16 years old and have a personal or joint-alternate account of the following:

• DBS Autosave/Current/Savings Plus or POSB Savings/Current Account
• DBS or POSB Credit Card/Debit Card
• DBS Cashline/Home Loan with Servicing Account

You will need also to provide DBS Bank with your mobile number and email address during registration.

Register Now

Please click here for the list of services that we presently offer.

1. It only takes 4 simple steps to sign up
2. It’s Safe
   1. Safe and secure transactions with Transaction Signing and multifactor authentication.
   2. We’ll send transaction alerts to your registered mobile number when you complete your transactions.
3. Wide Range of Services
   With over 150 online banking services, digibank will help you to better manage your finances.

1. Transaction Alerts

   What are transaction alerts?
   Email and SMS notification alerts are triggered when you perform selected transactions via digibank as well as other channels. transactions. Click here to find out more.

2. digibank OTP

   What is digibank OTP?
   digibank OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive digibank OTP.

For mobile banking, all you need is any Apple device with iOS9.0 or higher, or an Android device running v5.0 or higher. We recommend to use higher versions for more optimised experience.
*Note: digibank mobile app is not supported for usage on tablets

For Android Devices only:
When using the DBS mobile banking apps on your Android device, you may experience a pop-up message that requests access to certain features. This request is required for you to perform particular banking capabilities.

Below are examples of permissions requested and why they are necessary:

• Location permissions are necessary to determine your current location to display nearby DBS/POSB locations/ATMs and provide mapping directions, and to provide you contextual marketing notifications
• Photos, Media, Files and Camera permissions are necessary to use the personalisation and upload application document feature
• Contact permissions are necessary for PayNow and Top Up Prepaid Mobile
• Device ID and call information permissions are necessary for usage of digital token and push notifications

In the meantime, DBS is working on improving our mobile banking application capabilities. Kindly look out for updates. Thank you for your patience and kind understanding.

App permissions are necessary to access selected banking services on digibank.

Below are some examples of permissions requested:

• Photos, Media, Files and Camera permissions are necessary to upload supporting documents for an application.
• Contact permissions are needed when performing a PayNow transfer.
• Location permissions are necessary to provide directions to nearby DBS/POSB branches and ATMs.

By allowing access, the app does not use the permissions to store contacts or images found in the device.

For the digibank app on your Android device, the permissions are required upon first launch of the app.

We are continually working on improving our mobile banking application capabilities. Kindly look out for future updates.

Please ensure that you have updated your digibank to the latest version on App Store/Play Store/App Gallery.

For your security, please note that

• Blue filter apps or any apps that alter your mobile screen viewing will reduce  your screen taps sensitivity when accessing the DBS digibank SG app. Disable such apps/settings first before logging in.
• If you have a firewall or device security app installed, check if you have granted access to digibank app via your security/firewall app 

Basic troubleshooting tips

• Uninstall DBS digibank SG app
• Restart phone and ensure Android or iOS OS is running on latest version
• Re-install DBS digibank SG app

You can update your address at ICA- eService’ before you sign up for digibank.

This applies to New to DBS Singaporean/PR customers only.

*Your new debit card will be mailed to your registered address.

Singpass Face Verification is a national facial identification service and DBS is using this technology to allow customers to sign up for digibank and/or retrieve their digibank User ID conveniently.

• All Singapore citizens and Singapore PRs with a Singpass account
• Any DBS/POSB customers who wish to sign up for digibank
• Any existing digibank customers who wish to retrieve or change their existing User ID

• Tap on Get Started
• Enter Personal Details
• Select Singpass Face Verification
• Tap I’m ready for a selfie
• Tap on Ok, Continue
• Position your face within the oval grid
• Enter SMS-OTP
• Enter your digibank credentials
• Digibank registration is completed!

No, Singpass Face Verification is only available on digibank mobile.

• If you are wearing glasses, make sure your eyes are clearly visible. No tinted glasses.
• If you are wearing headgear, ensure that your whole face is visible.
• Be in a well-lit environment so that your face can be seen clearly.
• Maintain a neutral expression when taking the selfie.

Your captured photo is used to compare against your NRIC or Passport photo records from the Government’s biometric database instantly.

No, DBS does not store your captured photo.

There are no charges for using this service.