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DBS digibank mobile
At a Glance
When it comes to banking the way you live, digibank is the only app you’ll need. Intelligent, secure and intuitive, it’s the best way to bank whenever you want, from wherever you are.

Insights that help you stay ahead of your everyday banking needsNEW!
Get personalised notifications, transaction updates, spending overview and analyses for better money management.

New to DBS? It’s easy with digibankingNEW!
Download digibank app and open an account without the need to visit a branch or call us.

Pair with PayLah! for more deals and rewardsNEW!
Move between digibank and PayLah! with just a one-time login to enjoy banking and lifestyle services seamlessly.

Intuitive interface and navigation
Designed with you in mind, with smart shortcuts to most-used features.

Tools to make your money work harder
Track, plan, manage and grow your money with smart tools.

Banking made secure and simple
With biometric authentication, you don’t have to enter passwords.
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Features
Not just a pretty interface.
Your digibank app doesn't just look good, it's packed with clever design touches to make banking quicker, easier and safer.
Stay ahead of your everyday banking needs.
It’s all about making your banking smart and effortless, by giving you insights, alerts, reminders and analyses. Learn more
Make your money work harder. Easily.
Let us help you take charge of your everyday banking with reminders to help you stay on track, and regular insights on your account activity. Learn more
Banking that’s simply secure.
We built digibank with multiple layers of personalised security like biometric locks and encryption, so it’s both simple and safe.
Two apps, one seamless journey
You can also move seamlessly between digibank and PayLah! with just a one-time login. These two companion apps are now connected for you to enjoy banking and lifestyle services with ease. Download both apps today.
Set up your DBS digibank in under 3 minutes
- Download DBS digibank app.
- Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only).
New customer: Sign up with MyInfo and start banking instantly with a bank account, debit card and PayLah! (Singaporean/PR only).
- Set up your Digital Token and you’re done!
digibank FAQs
What is digibank?
DBS iBanking and DBS digibank mobile app are now known as DBS digibank. It allows you to view your account balances, transferring money and paying bills, apply for new accounts and credit cards instantly, and manage your finances, anytime, anywhere.
How can I download digibank mobile?
If you are a new user to digibank, please download the latest version of digibank in the App Store, Google Play Store and Huawei App Gallery.
What do I need to register for digibank?
For new to DBS customer:
You can register for digibank using MyInfo on the DBS digibank app.
Foreigners will need to upload these required required documents to open an account.
For existing DBS customer:
You can register for digibank using any of the following methods:
- ATM/Debit/Credit Card and PIN
- SingPass Face Verification* (only for Singaporeans and PRs)
- Temporary User ID (for customers with no ATM/Debit/Credit Card and PIN)
*Registration available through digibank mobile app only.
What are the eligibility criteria to apply for digibank?
For New to DBS customer:
You will need to be 16 years old and have MyInfo to register for digibank.
Get DBS digibank now
For Existing DBS customer:
You will need to be 16 years old and have a personal or joint-alternate account of the following:
- DBS Autosave/Current/Savings Plus or POSB Savings/Current Account
- DBS or POSB Credit Card/Debit Card
- DBS Cashline/Home Loan with Servicing Account
You will need also to provide DBS Bank with your mobile number and email address during registration.
What can I do on digibank?
Please click here for the list of services that we presently offer.
Why should I choose digibank?
- It only takes 4 simple steps to sign up
- It’s Safe
- Safe and secure transactions with Transaction Signing and multifactor authentication.
- We’ll send transaction alerts to your registered mobile number when you complete your transactions.
- Wide Range of Services
With over 150 online banking services, digibank will help you to better manage your finances.
What are the security features of digibank?
- Transaction Alerts
What are transaction alerts?
Email and SMS notification alerts are triggered when you perform selected transactions via digibank as well as other channels. transactions. Click here to find out more. - digibank OTP
What is digibank OTP?
digibank OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive digibank OTP.
What are the minimum specifications required to use digibank?
For mobile banking, all you need is any Apple device with iOS9.0 or higher, or an Android device running v5.0 or higher. We recommend to use higher versions for more optimised experience.
*Note: digibank mobile app is not supported for usage on tablets
For Android Devices only:
When using the DBS mobile banking apps on your Android device, you may experience a pop-up message that requests access to certain features. This request is required for you to perform particular banking capabilities.
Below are examples of permissions requested and why they are necessary:
- Location permissions are necessary to determine your current location to display nearby DBS/POSB locations/ATMs and provide mapping directions, and to provide you contextual marketing notifications
- Photos, Media, Files and Camera permissions are necessary to use the personalisation and upload application document feature
- Contact permissions are necessary for PayNow and Top Up Prepaid Mobile
- Device ID and call information permissions are necessary for usage of digital token and push notifications
In the meantime, DBS is working on improving our mobile banking application capabilities. Kindly look out for updates. Thank you for your patience and kind understanding.
Why does the mobile banking app require app permissions?
App permissions are necessary to access selected banking services on digibank.
Below are some examples of permissions requested:
- Photos, Media, Files and Camera permissions are necessary to upload supporting documents for an application.
- Contact permissions are needed when performing a PayNow transfer.
- Location permissions are necessary to provide directions to nearby DBS/POSB branches and ATMs.
By allowing access, the app does not use the permissions to store contacts or images found in the device.
For the digibank app on your Android device, the permissions are required upon first launch of the app.
We are continually working on improving our mobile banking application capabilities. Kindly look out for future updates.
I am facing issues with my digibank. What should I do?
Please ensure that you have updated your digibank to the latest version on App Store/Play Store/App Gallery.
For your security, please note that
- Blue filter apps or any apps that alter your mobile screen viewing will reduce your screen taps sensitivity when accessing the DBS digibank SG app. Disable such apps/settings first before logging in.
- If you have a firewall or device security app installed, check if you have granted access to digibank app via your security/firewall app
Basic troubleshooting tips
- Uninstall DBS digibank SG app
- Restart phone and ensure Android or iOS OS is running on latest version
- Re-install DBS digibank SG app
What is Digital Token and how do I set up?
Setting up is easy. Download the DBS/POSB digibank app (DBS iWealth app for Wealth clients) on your preferred mobile device. Upon logging in to your digibank app (DBS iWealth app for Wealth clients), perform one-time setup for the Digital Token. Thereafter, turn on your app push notification so you can receive timely notifications each time you transact.
For more information on digital token and instructions to set up, please click here.
What if my Registered Address* in MyInfo is wrong?
You can update your address at ICA- eService’ before you sign up for digibank.
This applies to New to DBS Singaporean/PR customers only.
*Your new debit card will be mailed to your registered address.
SingPass Face Verification FAQ
What is SingPass Face Verification?
SingPass Face Verification is a national facial identification service and DBS is using this technology to allow customers to sign up for digibank and/or retrieve their digibank User ID conveniently.
Who can use this service?
- All Singapore citizens and Singapore PRs with a SingPass account
- Any DBS/POSB customers who wish to sign up for digibank
- Any existing digibank customers who wish to retrieve or change their existing User ID
How does it work?
- Tap on Get Started
- Enter Personal Details
- Select SingPass Face Verification
- Tap I’m ready for a selfie
- Tap on Ok, Continue
- Position your face within the oval grid
- Enter SMS-OTP
- Enter your digibank credentials
- Digibank registration is completed!

Is SingPass Face Verification available on digibank online/iWealth?
No, SingPass Face Verification is only available on digibank mobile.
Are there any tips for a successful SingPass Face Verification?
- If you are wearing glasses, make sure your eyes are clearly visible. No tinted glasses.
- If you are wearing headgear, ensure that your whole face is visible.
- Be in a well-lit environment so that your face can be seen clearly.
- Maintain a neutral expression when taking the selfie.
How is my captured photo being used?
Your captured photo is used to compare against your NRIC or Passport photo records from the Government’s biometric database instantly.
Does DBS store my captured photo?
No, DBS does not store your captured photo.
Are there any charges for using this service?
There are no charges for using this service.
Are there other ways to register for digibank / retrieve my digibank User ID?
Yes, you may use your Card and PIN to register for digibank / retrieve and change your digibank User ID.
Awards
![]() | Global Finance Award 2020 Best Consumer Digital Bank Most Innovative Digital Bank (Asia Pacific) Best Integrated Consumer Bank Site (Asia Pacific) |
![]() | The Asset Triple A Digital Awards 2020 Digital Bank of the Year Best Retail Mobile Banking Experience Best Mobile Banking Application Best Retail Online Banking Experience Best Digital Wealth Management Experience Best API Project |
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