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Update via digibank

Moved to a new place? Changed your contact details? Got a brand-new passport? Instantly update the following particulars via digibank now!

  • Address (Residential/Mailing)
  • Email Address
  • Mobile Number
  • Name
  • Nationality
  • Passport/Foreigner Pass

Update Now


How it works

Here’s a simple guide on how to update your address.

On your digibank app

Step 1 : Log in and tap on More.

Step 2 : Tap Update Particulars and select Address Details

Step 3 : Tap NEXT and tap UPDATE

Step 4 : Enter the new postal code, tap FIND ADDRESS. Input Unit No. (if any), then tap SAVE

Step 5 : Tap the account(s) which will use the new address, then tap NEXT

Step 6 : Review your changes and tap CONFIRM to update your Address Details.

Other Guides


Don’t have digibank mobile?

Here are more ways to update your particulars:


digibank mobile


(ATM/Debit Card)

digibank online

Video Teller Machine (VTM)


Address (Mailing)

Address (Residential)

Mobile Number


Email Address

Passport Number



Foreigner Pass (e.g. FIN)

Signature Update

*Applicable for Work Permit holders only.

Find out more about the different ways you can update your particulars:

Ready to update your particulars with digibank mobile?

Update Now

Don’t have digibank mobile? Save, plan and manage your finances on the go – all in one app, download now:


Need more help? Refer to our step-by-step guides.

Use your ATM/Debit Card to retrieve your information from Singpass to update your records with the bank.

Update Now

Do not have Singpass? Register online here.

Need more help? Refer to our step-by-step guides.

Use our online banking platform to update your profile.

Already a digibank user ?

Login Now

Not yet a digibank user?

Get Started

Need more help? Refer to our step-by-step guides.

Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.

Need more help? Refer to our step-by-step guides.

Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.

Need more help? Refer to our step-by-step guides.


Frequently Asked Questions

Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).

Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.

No, mail-in forms are no longer available. You may update your particulars via digibank. Alternatively, you may explore other options here.

Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit Card or Credit Card, please submit a new request after performing the address update.

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