Update your particulars instantly

At a GlanceHave you move into a new place, changed your mobile number or gotten a brand-new passport? Update the following particulars via digibank mobile now!

24/7 Anytime, Anywhere

Update your particulars in the comfort of your own home

Timely Alerts

Receive instant notifications about your account’s activities

What can be updated digitally?

Address (Residential/Mailing)

Email Address

Mobile Number

Name¹

Nationality¹ (e.g. Singapore PR status to Singaporean)

Passport

Foreigner Pass¹

Others; Job title, Employer etc

¹ Must use Singpass

Where can you do your update?

digibank mobile and online

digibank mobile

Don’t have digibank mobile app? Save, plan and manage your finances on the go – all in one app, download now:

Download digibank app

digibank online

Use our online banking platform to update your profile.

Already a digibank user ?

Not yet a digibank user?

Get Started

Singpass (ATM/Debit Card)

Use your ATM/Debit Card to retrieve your information from Singpass to update your records with the bank.

Update now

Service Temporarily Unavailable
Please note that updating personal details via this channel is temporarily unavailable. This service will resume by 15 Feb 2026. We apologise for any inconvenience this may cause.

Alternative channels remain available for your convenience:
For Work Permit Holders: Please visit our Video Teller Machines or AXS machines to update your address or contact details.
For Digibank Users: Kindly log in to your digibank mobile app or internet banking to perform the update.

Do not have Singpass? Register online here

Video Teller Machine (VTM)

Use the VTMs located at some of our branches for services such as personal particulars updates (e.g. mobile number, signature) and card replacements. Click here to find out more.

AXS

Update your mailing/residential address and mobile number (for work permit holders only) at any AXS station with your ATM/Debit/Credit Card.

How it worksHere’s a simple guide on how to update your address.On your digibank mobile app

Step 1 : Log in and tap on More.

Step 2 : Tap Update Particulars and select Address Details

Step 3 : Tap NEXT and tap UPDATE

Step 4 : Enter the new postal code, tap FIND ADDRESS. Input Unit No. (if any), then tap SAVE

Step 5 : Tap the account(s) which will use the new address, then tap NEXT

Step 6 : Review your changes and tap CONFIRM to update your Address Details.

Other Guides

Update Email address

Update Mobile number

Update Personal details

Frequently Asked Questions

I’ve left Singapore and I need to update my residential/mailing address. Can I do it online?

Yes. You may use digibank mobile/online to update your overseas address.

What personal details can I update online?

Please refer to "What can be updated digitally?" section.

I just received my new Singapore Permanent Resident status. Can I update my personal ID to my new NRIC?

No, for change of NRIC number you will need to visit any of our branches with your new NRIC, your passport and supporting documentation, where applicable.

How can I remove my office or fax number?

To remove your contact numbers, simply log in to digibank and delete the number and country code.

I’m a foreigner and I just changed my passport; how can I update my new passport number?

To update your passport number, please log in to digibank mobile or digibank online. You will be required to upload a copy of your new passport bio page.

What’s the difference between residential and mailing address?

Residential address is the address where you currently live whereas mailing address is where you like to receive your statements and/or bank correspondences (if any).

How long does it take for my details to be updated?

Most of the updates will take effect immediately with some exceptions (e.g. non-working days, cut-off times). More details on the processing time will be shown when you perform the update.

Can I request for a manual form to process my change of particulars?

No, mail-in forms are no longer available. You may update your particulars via digibank. Alternatively, you may explore other options here.

I’ve been notified that my bank statement/letter was returned as my mailing address is invalid. What do I do?

Please update your latest mailing address for your statements/letters to be sent to your new address. If you’re applying for a new Debit or Credit Card, please submit a new card replacement request after performing the address update.