At a Glance

Updating of personal particulars have never been simpler. No more queueing up at the branch to update your personal details – now, you can update them in the comfort of your own home.

Update the following information with digibank

Contact & Address Details

  • Mobile, Home, Office, Fax numbers
  • Email address
  • Residential and Mailing Address
  • Marketing contactability options
  • Occupation details

More updates available on digibank mobile - New!

  • Name, Date of Birth, Nationality, Gender, Race with Singpass
  • Passport/Pass number and expiry date
  • Salutation, Marital Status, Occupation details, Individual CDP account number

Update now

Don’t have digibank? You may also update your contact, address and/or personal details with your Card & PIN and Singpass. Click here to Login.


1. Mobile number and email address

  • Keep your mobile number and email address updated to receive transaction alerts and be notified of your account activities.
  • Ensure your mobile number and email address are uniquely yours. Don’t share with another person.

2. Address

  • Update will take 1 working day for credit cards, 4 working days for Margin Trading accounts.
  • Request submitted after 8 pm daily (inclusive of weekend and public holiday), will be processed on the next working day.

3. Passport/Pass number and expiry date

  • Request will be reviewed, and you will be notified within 5 working days upon completion.

4. Card & PIN

  • Applicable for ATM/Debit card linked to a DBS/POSB Bank account except for POSB Smiley Child Development Account (CDA).

Other Ways to Update

You may also update the following details via our Video Teller Machine. Learn more

  • Mobile, Home, Office, Fax numbers
  • Email Address
  • Residential Address
  • Mailing Address

AXS allows you to update your address. Simply follow the below steps:

  • Step 1: Click on DBS or POSB banner button and select “Services > Update My Address”
  • Step 2: Select the type of address you are updating “An Overseas Address” or “A Singapore Address”
  • Step 3: Input your new address
  • Step 4: Check your details and select “Confirm”
  • Step 5: Insert and remove your DBS/POSB ATM/Debit card and enter your PIN for verification

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