Documents Required for Account Opening

Simply upload photos or scanned copies of the required documents if you’re applying online for a Personal or Joint-Alternate Account.

For applications on follow up for documents, click here.

NOTE: As we are experiencing a high volume of requests to open new accounts, we seek your understanding if more time is required to complete your application.

What documents are required for account opening?

Use Singpass to reduce the number of documents to submit!

Singaporeans or Permanent Residents​
  • Identity document not required​
Foreigners​
  • Malaysian IC or Passport​
Additional documents​
  • Proof of residential address, if not using address from Myinfo​
  • Proof of tax residency, if declaring tax residency other than Singapore or home country
    • ​
See below for more details on List of Acceptable Documents
Singaporeans or Permanent Residents​
  • NRIC
Foreigners​
  • Malaysian IC or Passport​
  • Valid Pass (e.g. Employment Pass or S-Pass or Student Pass) or In-Principle Approval from MOM or ICA​
Additional documents​
  • Proof of residential address
  • Proof of tax residency
    • ​
See below for more details on List of Acceptable Documents

Do not have Singpass?

Register online here.​
Pro tip: Select Face Verification for instant registration.​

For foreigners: Have your FIN number and Singapore (+65) mobile number ready.​

Important: Your Singpass/MyInfo profile should be up and ready to use the next day for new account application on your digibank app.

List of Acceptable Documents

  1. Identification Document
    • Provide front and back of NRIC
    • Applicant below the age of 15 or have not been issued with NRIC:
      • Provide Birth Certificate (For Singaporean)
      • Provide valid Re-entry Permit and Passport (For Singapore Permanent Resident)
  2. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • Back of NRIC
    • Local utility bill or telecommunication bill
    • Local bank statement/credit card statement
  3. Proof of Tax Residency
    Provide a copy of government-issued document for each country/jurisdiction of tax residency declared
    • Passport/ Identity Card/ Residence Permit/ Work Pass
    • Document from tax authority showing recent filing of income tax
    Note: For Singapore tax residency, provide Singapore-issued identification document (NRIC).
  1. Identification Document
  2. Proof of Employment
    • Employment pass / 1In-Principle Approval (IPA) issued by Ministry of Manpower
  3. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • Letter of offer or employment
    • Certificate of Stamp Duty
    • Local utility bill or telecommunication bill
    • Local bank statement/credit card statement
    • 1In-Principle Approval (IPA) issued by Ministry of Manpower
    • Work permit of foreign domestic worker (domestic helper) issued by Ministry of Manpower before 24 August 2020
    Note:
    1. Name and Address in the document should match that on your application form.
    2. Tenancy Agreement is not acceptable proof of residential address.

  4. Proof of Tax Residency
    Provide a copy of government-issued document for each country/jurisdiction of tax residency declared
    • Passport/ Identity Card/ Residence Permit/ Work Pass
    • Document from tax authority showing recent filing of income tax
    Note: For Singapore tax residency, provide Singapore-issued identification document (EP/SP/Work Permit).
1 For online account application, IPA can only be accepted for either item 2 or 3, not both.
  1. Identification Document
  2. Proof of Study in Singapore
    • Student Pass or In-Principle Approval from ICA
    • Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
  3. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • Local utility bill or telecommunication bill
    • Local bank statement/credit card statement
    • Certificate of Stamp Duty
    • Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
    Note:
    1. Name and Address in the document should match that on your application form.
    2. Tenancy Agreement is not acceptable proof of residential address.

  4. Proof of Tax Residency
    Provide a copy of government-issued document for each country/jurisdiction of tax residency declared
    • Passport/ Identity Card/ Residence Permit/ Work Pass
    • Document from tax authority showing recent filing of income tax
    Note: For Singapore tax residency, provide Singapore-issued identification document (Student Pass).
  1. Identification Document
  2. Dependent/Long term visit pass
  3. Proof of Residential Address*
    Provide the latest copy (within last 3 months) of any of the items below:
    • Local utility bill or telecommunication bill
    • Local bank statement/credit card statement
    • Certificate of Stamp Duty
    Note:
    1. Name and Address in the document should match that on your application form.
    2. Tenancy Agreement is not acceptable proof of residential address.

  4. Proof of Tax Residency
    Provide a copy of government-issued document for each country/jurisdiction of tax residency declared
    • Passport/ Identity Card/ Residence Permit/ Work Pass
    • Document from tax authority showing recent filing of income tax
    Note: For Singapore tax residency, provide Singapore-issued identification document (DP/LTVP).
*If uploaded document is under the name of sponsor, additional supporting document (e.g marriage certificate/birth certificate) may be required.

Document Submission Guidelines


Online Account Opening Follow-up Applications

  • For customers who received an SMS on your online account opening application, please email the required documents as indicated in SMS to our functional mailbox below within 3 days. 
    Online Application DBS Functional Email
    Personal Deposit Account accountopening@dbs.com
    Joint-alternate Deposit Account jointaccount@dbs.com
  • Please indicate last 4 characters of your NRIC/Passport in email subject e.g. "567A".
  • Our team will complete your application once we received the correct documents.

More information

  • *Residential Address: A non-commercial address where the customer resides. An overseas residential address can used to apply for an account if a Singapore address is unavailable at that point. Letter issued by government of other public bodies regulated for AML practices or a letter from regulated insurance companies in a FATF member country may be uploaded as proof. However, customers are required to update to Singapore address via digibank once available.
  • For Online Personal or Joint-Alternate Account Application, please ensure that the proof of residential address uploaded for each applicant indicates their address and issue date clearly.
  • For Joint-Alternate account application, both applicant’s proof of addresses are required.
  • For proof of mobile number ownership (if applicable), please upload either a local telecommunication bill/confirmation letter or mobile service agreement (signed acceptance page).
  • For uploading of child identification document for Online My Account (Kids) application, please refer to guide here.
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