Documents Required for Account Opening

Online account application is only available for Singaporeans, Permanent Residents and Foreigners with valid Singapore work pass (e.g. employment / S pass) or student pass.

For Online Personal or Joint-Alternate Account Application, each applicant will need to upload photos or scanned copies of the required documents. For Branch Account Application, each applicant will need to bring along the original copy of the required documents.



Important information

  • *Residential Address: A non-commercial address where the customer resides. An overseas residential address can used to apply for an account if a Singapore address is unavailable at that point. However, customers are required to update their address via digibank after finalising accommodation arrangements in Singapore.
  • Applications will be rejected, if the Name, NRIC number, Malaysia IC number, Passport and Residential Address listed on your application form differ from the provided copies of items below.
  • For Online Personal or Joint-Alternate Account Application, please ensure that the proof of residential address uploaded for each applicant indicates their address and issue date clearly.
  • For Joint-Alternate account application, both applicant’s proof of addresses are required.
  • For proof of mobile number ownership (if applicable), please upload either a local telecommunication bill/confirmation letter or mobile service agreement (signed acceptance page).
  • For uploading of child identification document for Online My Account (Kids) application, please refer to guide here.

What documents are required for account opening?

  1. Identification Document
    • Provide front and back of NRIC
  2. Proof of Residential Address*
    Provide the latest copy (within last 3 months) of any of the items below:
    • Local utility bill
    • Local telecommunication bill
    • Local bank statement/credit card statement
    • Letter issued by government of other public bodies regulated for AML practices in a FATF member country
    • Letter from regulated insurance companies in a FATF member country
    • Letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
    For account application at branch only: Singapore NRIC can be accepted as proof of Residential Address.
  1. Identification Document
  2. Proof of Employment
    • Employment pass / 1In Principal Approval (IPA) issued by Ministry of Manpower
  3. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • 1In Principal Approval (IPA) issued by Ministry of Manpower
    • Work permit of foreign domestic worker (domestic helper) issued by Ministry of Manpower before 24 August 2020
    • SGWorkPass App screenshot for foreign domestic worker (domestic helper) issued by Ministry of Manpower after 24 August 2020
    • Letter of offer
    • Letter of employment
    • Latest payslip
    • Local utility bill
    • Local telecommunication bill
    • Local bank statement/credit card statement
    • 2Letter issued by government of other public bodies regulated for AML practices in a FATF member country
    • 2Letter from regulated insurance companies in a FATF member country
    • Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
    1 For online account application, IPA can only be accepted for either item 2 or 3, not both.
    2 Overseas residential address is acceptable.
  1. Identification Document
  2. Proof of Study in Singapore
    • Matriculation card/ Student card (includes In-Principle Approval by ICA)
    • Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
  3. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • Local utility bill
    • Local telecommunication bill
    • Local bank statement/credit card statement
    • 1Letter issued by government of other public bodies regulated for AML practices in a FATF member country
    • 1Letter from regulated insurance companies in a FATF member country
    • Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
    1Overseas residential address is acceptable.
  1. Identification Document
  2. Dependent/Long term visit pass
  3. Proof of Residential Address
    Provide the latest copy (within last 3 months) of any of the items below:
    • Local utility bill
    • Local telecommunication bill
    • Local bank statement/credit card statement
    • 1Letter issued by government of other public bodies regulated for AML practices in a FATF member country
    • 1Letter from regulated insurance companies in a FATF member country
    1Overseas residential address is acceptable.
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