Documents Required for Account Opening
Simply upload photos or scanned copies of the required documents if you’re applying online for a Personal or Joint-Alternate Account.
For applications on follow up for documents, click here.
NOTE: As we are experiencing a high volume of requests to open new accounts, we seek your understanding if more time is required to complete your application. |
What documents are required for account opening?
Use Singpass to reduce the number of documents to submit!
Singaporeans or Permanent Residents
- Identity document not required
- Malaysian IC or Passport
- Proof of residential address, if not using address from Myinfo
- Proof of tax residency, if declaring tax residency other than Singapore or home country
Singaporeans or Permanent Residents
- NRIC
- Malaysian IC or Passport
- Valid Pass (e.g. Employment Pass or S-Pass or Student Pass) or In-Principle Approval from MOM or ICA
- Proof of residential address
- Proof of tax residency
Do not have Singpass?
Register online here.Pro tip: Select Face Verification for instant registration.
For foreigners: Have your FIN number and Singapore (+65) mobile number ready.
Important: Your Singpass/MyInfo profile should be up and ready to use the next day for new account application on your digibank app.
List of Acceptable Documents
Singaporean/Permanent Resident
- Identification Document
- Provide front and back of NRIC
- Applicant below the age of 15 or have not been issued with NRIC:
- Provide Birth Certificate (For Singaporean)
- Provide valid Re-entry Permit and Passport (For Singapore Permanent Resident)
-
Proof of Residential Address
Provide the latest copy (within last 3 months) of any of the items below:- Back of NRIC
- Local utility bill or telecommunication bill
- Local bank statement/credit card statement
-
Proof of Tax Residency
Provide a copy of government-issued document for each country/jurisdiction of tax residency declared- Passport/ Identity Card/ Residence Permit/ Work Pass
- Document from tax authority showing recent filing of income tax
Foreigner (Working in Singapore)
- Identification Document
- Provide valid Passport (biodata)
- For Malaysian - Provide front and back of Malaysian IC
- Proof of Employment
- Employment pass / 1In-Principle Approval (IPA) issued by Ministry of Manpower
-
Proof of Residential Address
Provide the latest copy (within last 3 months) of any of the items below:- Letter of offer or employment
- Certificate of Stamp Duty
- Local utility bill or telecommunication bill
- Local bank statement/credit card statement
- 1In-Principle Approval (IPA) issued by Ministry of Manpower
- Work permit of foreign domestic worker (domestic helper) issued by Ministry of Manpower before 24 August 2020
- Name and Address in the document should match that on your application form.
- Tenancy Agreement is not acceptable proof of residential address.
-
Proof of Tax Residency
Provide a copy of government-issued document for each country/jurisdiction of tax residency declared- Passport/ Identity Card/ Residence Permit/ Work Pass
- Document from tax authority showing recent filing of income tax
Foreigner (Studying in Singapore)
- Identification Document
- Provide valid Passport (biodata)
- For Malaysian - Provide front and back of Malaysian IC
- Proof of Study in Singapore
- Student Pass or In-Principle Approval from ICA
- Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
-
Proof of Residential Address
Provide the latest copy (within last 3 months) of any of the items below:- Local utility bill or telecommunication bill
- Local bank statement/credit card statement
- Certificate of Stamp Duty
- Acceptance letter from school (restricted to official letters from educational institutions or schools under the purview of Council for Private Education or Ministry of Education)
- Name and Address in the document should match that on your application form.
- Tenancy Agreement is not acceptable proof of residential address.
-
Proof of Tax Residency
Provide a copy of government-issued document for each country/jurisdiction of tax residency declared- Passport/ Identity Card/ Residence Permit/ Work Pass
- Document from tax authority showing recent filing of income tax
Foreigner (Dependent/Long term visit pass)
- Identification Document
- Provide valid Passport (biodata)
- For Malaysian - Provide front and back of Malaysian IC
- Dependent/Long term visit pass
-
Proof of Residential Address*
Provide the latest copy (within last 3 months) of any of the items below:- Local utility bill or telecommunication bill
- Local bank statement/credit card statement
- Certificate of Stamp Duty
- Name and Address in the document should match that on your application form.
- Tenancy Agreement is not acceptable proof of residential address.
-
Proof of Tax Residency
Provide a copy of government-issued document for each country/jurisdiction of tax residency declared- Passport/ Identity Card/ Residence Permit/ Work Pass
- Document from tax authority showing recent filing of income tax
Document Submission Guidelines
Online Account Opening Follow-up Applications
- For customers who received an SMS on your online account opening application, please email the required documents as indicated in SMS to our functional mailbox below within 3 days.
Online Application DBS Functional Email Personal Deposit Account accountopening@dbs.com Joint-alternate Deposit Account jointaccount@dbs.com - Please indicate last 4 characters of your NRIC/Passport in email subject e.g. "567A".
- Our team will complete your application once we received the correct documents.
More information
- *Residential Address: A non-commercial address where the customer resides. An overseas residential address can used to apply for an account if a Singapore address is unavailable at that point. Letter issued by government of other public bodies regulated for AML practices or a letter from regulated insurance companies in a FATF member country may be uploaded as proof. However, customers are required to update to Singapore address via digibank once available.
- For Online Personal or Joint-Alternate Account Application, please ensure that the proof of residential address uploaded for each applicant indicates their address and issue date clearly.
- For Joint-Alternate account application, both applicant’s proof of addresses are required.
- For proof of mobile number ownership (if applicable), please upload either a local telecommunication bill/confirmation letter or mobile service agreement (signed acceptance page).
- For uploading of child identification document for Online My Account (Kids) application, please refer to guide here.
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