Retrieval of Printed Account Statements

You can request for a printed copy of your account statement via digibank. To access your statements anytime, anywhere, enrol for eStatements.

Part of: Guides > Your Guide to digibank


Important information

  • If you have already enrolled for eStatement, learn how you can view your eStatements, download and print them immediately without any fees.
  • To avoid incurring fees in the future, learn how you can enrol for eStatement and eAdvices to view, download and print your statements at your convenience.
  • Statement retrieval can take up to 5 working days.
  • There will be charges applicable for the retrieval of printed past documents/statements:
    • Within 1 year from today - S$20 per copy/month.
    • Between 1 to 3 years from today - S$30 per copy/month.
    • More than 3 years from today - S$50 per copy/month.
    e.g. If you request for statements from January 2017 to December 2017, the total charges will be 12 months x $50 = $600.

How to request a printed copy of your account statement

digibank mobile
phone frame
login
home screen
more
account and period
debiting account
confirmation
Click on the steps to view screens
1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Upon successful login, Tap More.
3
Step 3
Under Other Services, select Request for Printed Statement.
4
Step 4
Select the Account and Period you wish to request statement for.
5
Step 5
Your Mailing Address and Service Fee will be auto-populated. Select the Account to debit charges from and click Submit Request.
6
Step 6
Verify the details and tap Confirm to complete the statement request.
Get the latest DBS digibank mobile app now!
  • Log in to digibank online with your User ID and PIN.
  • Complete the Authentication Process.
  • Select Request and click on Printed Past Account Statement.
  • Choose your Debiting Account.
  • Select the Account and Period you wish to request statement for.
  • Click Next followed by Submit to complete your request.
Was this information useful?

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely