Reset iBanking PIN

PIN reset can be done on our website or via our DBS/POSB ATM.

Banking Part of: Guides > iBanking

If you have forgotten or wish to change your iBanking PIN, you can reset it online via our website or via our DBS/POSB ATM.

DBS Website
View Steps
To reset your iBanking PIN online, you need to have a registered iB Secure Device.
  • Visit our Internet Banking Login page here.
  • Select Forgot PIN.
  • Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
  • Authenticate your request using your Debit/ATM card details or DBS iB Secure Device.
  • Enter your new iBanking PIN.
  • Re-authenticate using DBS iB Secure Device or SMS OTP, and your PIN will be changed immediately.

Don't have iBanking?

Get Started


If you do not have a registered iB Secure Device and have forgotten your iBanking PIN, please visit any of our DBS/POSB ATMs to do a iBanking PIN reset:

  • Insert your ATM/Debit/Credit Card and key in your PIN.
  • Select More Services.
  • Select Card/PIN/iBanking/Phone Banking.
  • Select Reset IB PIN/Print IB User ID.
  • Enter your new iBanking PIN.
  • Re-enter your new iBanking PIN to confirm.
  • Once new iBanking PIN is accepted, collect your ATM/Debit/Credit Card.

Find the nearest ATM using our Locator.

Related Information

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support