Reset digibank PIN
digibank PIN reset can be done on our website or via our DBS/POSB ATM.
Part of: Guides > Your Guide to digibank OnlineIf you have forgotten or wish to change your digibank PIN, you can reset it online via our website or via our DBS/POSB ATM.
DBS Website
To reset your digibank PIN online, you need to have a registered iB Secure Device.
- Visit our digibank Online Login page here.
- Select Forgot PIN.
- Enter your credentials (eg. NRIC, ATM/Debit Card Number & Card PIN).
- Authenticate your request using your Debit/ATM card details or DBS iB Secure Device.
- Enter your new digibank PIN.
- Re-authenticate using DBS iB Secure Device or SMS OTP, and your PIN will be changed immediately.
Apply for digibank Online
DBS/POSB ATM
If you do not have a registered iB Secure Device and have forgotten your digibank PIN, please visit any of our DBS/POSB ATMs to do a digibank PIN reset:
- Insert your ATM/Debit/Credit Card and key in your PIN.
- Select More Services.
- Select Card/PIN/iBanking/Phone Banking.
- Select Reset IB PIN/Print IB User ID.
- Enter your new digibank PIN.
- Re-enter your new digibank PIN to confirm.
- Once new digibank PIN is accepted, collect your ATM/Debit/Credit Card.
Find the nearest ATM using our Locator.
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