Retrieval of Printed Account Statements

You can request for a printed copy of your account statement via digibank. To access your statements anytime, anywhere, enrol for eStatements.

Part of: Guides > Your Guide to digibank


Important information

  • If you have already enrolled for eStatement, you can download your statements and print them immediately without any fees. Learn more.
  • To avoid incurring fees in the future, you can enrol for eStatement to view, download and print your statements at your convenience. Learn more.
  • Statement retrieval can take up to 5 working days.
  • There will be charges applicable for the retrieval of printed past documents/statements:
    • Within 1 year from today - S$20 per copy/month.
    • Between 1 to 3 years from today - S$30 per copy/month.
    • More than 3 years from today - S$50 per copy/month.
    e.g. If you request for statements from January 2017 to December 2017, the total charges will be 12 months x $50 = $600.

How to request a printed copy of your account statement

digibank Mobile
phone frame
login
home screen
more
account and period
debiting account
confirmation
Click on the steps to view screens
1
Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Upon successful login, Tap More.
3
Step 3
Under Other Services, select Request for Printed Statement.
4
Step 4
Select the Account and Period you wish to request statement for.
5
Step 5
Your Mailing Address and Service Fee will be auto-populated. Select the Account to debit charges from and click Submit Request.
6
Step 6
Verify the details and tap Confirm to complete the statement request.
Get the latest DBS digibank Mobile app now!
  • Log in to digibank Online with your User ID and PIN.
  • Select Request and click on Printed Past Account Statement.
  • Log in with your 6-Digit iB Secure PIN.
  • Choose your Debiting Account.
  • Select the Account and Period you wish to request statement for.
  • Provide Authorisation and click Next followed by Submit to complete your request.
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