• For American Express, Mastercard and Visa Cards:
• Transactions in US Dollar (USD) are converted directly to Singapore Dollar (SGD).
• Transactions in other foreign currencies are first converted to USD, then converted to SGD.
• For UnionPay Cards:
• Transactions in USD, Chinese Yuan (CNY) and Brunei Dollar (BND) are converted directly to SGD.
• Transactions in other foreign currencies are first converted to USD, then converted to SGD.
• Exchange rates are determined by the respective card associations (American Express, Mastercard, Visa and UnionPay).
• Exchange rates may differ from the rate on your purchase date due to market fluctuations.

Foreign Currency Transaction Fees	American Express / Mastercard / Visa Cards	UnionPay Cards
Administrative fee charged by respective card associations	1.00%	0.60%
Administrative fee charged by bank	2.25%	2.65%
Total administrative fee	3.25%	3.25%

• Foreign currency transaction fees are applicable to all foreign currency transactions, including purchases, refunds and reversals.
• Foreign currency transactions fees are applied on the converted SGD amount at the time of processing.
• Refund and reversal amounts may differ from the original transaction amount due to exchange rate fluctuations and the applicable administrative fees charged by the respective card associations and the Bank, at the time of processing of the refund / reversal transaction.

For more information on Foreign Currency transaction fees, please click here.

• DCC is a service offered by some overseas merchants or websites that allows your purchase to be converted into Singapore Dollars (SGD) at the point of payment.
• The merchant converts the transaction amount from the local currency to SGD on the spot.
• The exchange rate is set by the merchant or their DCC service provider.
• Exchange rates may be higher than if you paid in the merchant's local currency.

Dynamic Currency Conversion (DCC) Transaction Fees	Credit Cards (Mastercard/Visa)	Debit Cards (Mastercard/Visa)
Administrative fee charged by respective card associations	1.00%	1.00%
Administrative fee charged by bank	-	1.80%
Total administrative fee	1.00%	2.80%

• DCC transaction fees are applicable to all DCC transactions, including purchases, refunds and reversals.
• DCC transaction fees are applied on the converted SGD amount at the time of processing.
• Refund and reversal amounts may differ from the original transaction amount due to exchange rate fluctuations and applicable administrative fees charged by the respective card associations, at the time of processing of the refund / reversal transaction.

For more information on DCC fees, please click here.

Foreign currency transactions are subject to fees of 3.25% on the converted Singapore Dollar (SGD) amount. Details of the fees illustrated in the table below.

Foreign Currency Transaction Fees	American Express / Mastercard / Visa Cards	UnionPay Cards
Administrative fee charged by respective card associations	1.00%	0.60%
Administrative fee charged by bank	2.25%	2.65%
Total administrative fee	3.25%	3.25%

These administrative fees apply to all foreign currency transactions, including purchases, refunds and reversals.

Foreign currency transactions are converted to SGD using exchange rates determined by the respective card associations (American Express, Mastercard, Visa and UnionPay).

American Express, Mastercard and Visa Cards

• Transactions in US Dollar (USD) are converted directly to Singapore Dollar (SGD).
• Transactions in other foreign currencies are first converted to USD, then converted to SGD.

UnionPay Cards

• Transactions in USD, Chinese Yuan (CNY) and Brunei Dollar (BND) are converted directly to SGD.
• Transactions in other foreign currencies are first converted to USD, then converted to SGD.

The exchange rate is determined by the respective card associations (American Express, Mastercard, Visa and UnionPay) based on the prevailing exchange rate at the time of conversion. This may differ from the exchange rate on the transaction date, due to market fluctuations.

Transactions are typically converted when they are processed by the respective card association (American Express, Mastercard, Visa and UnionPay), which may be a few days after the purchase date.

Yes. Each transaction (purchases, refund or reversal) is processed separately. This means that the applicable foreign currency transaction fees are charged both when the sales transaction is made and when it is refunded/reversed.

Refund/reversal amounts may differ from the original amount charge due to the following reasons:

• Exchange rate fluctuations between purchase and refund/reversal processing date.
• Applicable foreign currency transaction fees charged on both transactions at time of processing.

These exchange rates are determined by the respective card associations and (American Express, Mastercard, Visa and UnionPay) may differ from publicly available exchange rates (e.g. online sources) as they are determined at the time of processing (not point of purchase).

Yes. These foreign currency transaction fees and exchange rates apply to both:

• In-store overseas purchases
• Online transactions charged in foreign currencies

DCC is a service offered by some overseas merchants or websites that allows your purchase to be converted into Singapore Dollars (SGD) at the point of payment.

DCC transactions are subject to administrative fees on the SGD amount charged. Details of the fees are illustrated in the table below.

Dynamic Currency Conversion (DCC) Transaction Fees	Credit Cards (Mastercard/Visa)	Debit Cards (Mastercard/Visa)
Administrative fee charged by respective card associations	1.00%	1.00%
Administrative fee charged by bank	-	1.80%
Total administrative fee	1.00%	2.80%

These fees apply to all DCC transactions (including purchases, refunds and reversals). As refunds/reversals are processed as separate transactions, fees apply to both the original transaction and the refunded/reversed transaction.

The exchange rate is determined by the overseas merchant or their DCC service provider, and not by the Bank or the respective card association.

Yes. Each transaction (purchase, refund or reversal) is processed separately. This means that the applicable DCC transaction fees are charged both when the sales transaction is made and when it is refunded/reversed.

Refund/reversal amounts may differ from the original amount charge due to the following reasons:

• Exchange rate fluctuations between purchase and refund/reversal processing dates;
• Exchange rates set by the overseas merchant or their DCC service provider; or
• Applicable DCC fees charged on both transactions at time of processing

As processing dates and rates may differ, the refunded/reversed amount may be higher or lower than the original charge.

You will usually be given a choice at the point of payment at overseas merchants with DCC service.

For DCC transactions, your statement will show the final SGD amount charged, inclusive of the total DCC administrative fee.

Yes. DCC may be offered on overseas websites that provide SGD as a payment option at checkout. Remember to always check the selected currency before confirming your payment.