Technical Support & Others
Please refer to below for the supported Internet browsers. To display Chinese language characters properly, you must ensure the Chinese Language Font packs are properly loaded to your browser. Language Font packs are available on Microsoft support sites.
|Operating System||Windows 7, Windows 8, Windows 8.1|
|Supported Internet Browser||Internet Explorer version 11
Google Chrome version 23 to 37
Firefox version 23 to 31
|Operating System||Mac OS X 10.2, 10.3|
|Supported Internet Browser||Safari version 5 to 7|
For SMS and Email Alerts, it will take within 2 working days to be activated. Kindly refer to the guide below
Unusual market conditions, technical and system faults and general maintenance may cause delays and even unavailability of online trading services. It is therefore important that you have access to our Investment Services Centre.
During trading hours, your online orders are sent directly or straight through to the Exchanges. Erroneous input may result in unwanted trades. We urge you to check your orders carefully before submitting them.