Resources
FAQ (MCA Settlement)
Trade Related
CPF/SRS FAQ

How do I use CPF funds to trade online?

You need to:

  1. Have a valid CPF Investment Account. Please ensure your records with DBS Vickers and CPF agent bank are updated. You may update your records with us do the changes via DBS Vickers Online Trading Platform (Go to "My Account > Account Management > Online Instruction > Update CPF/SRS Account"). Otherwise, you may download and complete this Customer Update Form (Section 4) and mail in using our Business Reply Envelope.
  2. Choose the "CPF" option as the settlement mode on the Order Entry screen. Please note that the settlement currency for CPF trades must be in Singapore Dollars. Please ensure that you have sufficient funds/shares and limit before placing the trade. When you choose to settle via the CPF mode, your agent bank will settle your trade with us using your cash and shares in your CPF investment account. Your CPF trade will be changed to an ordinary cash trade if it fails to settle with your CPF agent bank.
How do I use SRS funds to trade online?

You need to:

  1. Have a valid SRS Account. Please ensure your records with DBS Vickers and SRS agent bank are updated. You may update your records with us via DBS Vickers Online Trading Platform (Go to "My Account > Account Management > Online Instruction > Update CPF/SRS Account"). Otherwise, you may download and complete this Customer Update Form (Section 4) and mail in using our Business Reply Envelope.
  2. Choose the "SRS" option as the settlement mode on the Order Entry screen. Please note that SRS settlement is only applicable to selected stocks listed on the Singapore exchange and the settlement currency for SRS trades must be in Singapore Dollars. Please ensure that you have sufficient funds and shares before placing the trade. When you choose to settle via the SRS mode, your agent bank will settle your trade with us using your cash and shares in your SRS account. Your SRS trade will be changed to an ordinary cash trade if it fails to settle with your SRS agent bank.
What will happen to my shares if I select CPF/SRS as my settlement mode?

If you have chosen CPF/SRS as the settlement mode, your CPF/SRS agent bank will be notified of the request. Your request will only be considered complete if your CPF/SRS agent bank approves the transaction based on their criteria. Please contact your CPF/SRS agent bank for more information on the approval criteria.

For buy transactions

When the contract has been accepted by the CPF/SRS agent bank, funds will be debited from you CPFIS/SRS account and the shares will be deposited into your CPFIS/SRS account on settlement date.

For sell transactions

When the contract has been accepted by the CPF/SRS agent bank, the sales proceeds will be credited into your CPFIS/SRS account and the shares will be debited from your CPFIS/SRS account on settlement date.

How do I amend my settlement option from CPF to cash and vice versa?
Clients are reminded to check their shareholdings, available trading limits and funds in their CPF Investment account before selecting CPF as the settlement mode. If you need to amend your settlement mode from CPF to Cash or vice versa, kindly note that amendment of settlement option is only allowed on Trade Date before 5.30pm.
How do I amend my settlement option from SRS to cash and vice versa?

Clients are reminded to check their shareholdings and funds in their SRS accounts before selecting SRS as the settlement mode. If you need to amend your settlement mode from SRS to Cash or vice versa, kindly note that amendment of settlement option is only allowed on the Trade Date before 5.30pm.

Exception applies for amendment of cash sell trade to SRS. Amendment of settlement mode from cash to SRS on Trade Date + 1 is subject to approval and late charges by the SRS Agent Bank.

Why is my trade rejected?
Your trade may have been rejected by the CPF/SRS agent bank due to insufficient funds or shares. Please contact your CPF/SRS agent bank for more information on the approval criteria.
What will happen if a trade I placed through CPF/SRS has been rejected?

The CPF/SRS agent bank will inform DBS Vickers of rejected cases and our staff will contact you if such cases arise. Your trade will be changed to an ordinary cash trade.

For buy transactions

Funds will be debited from your Multi-Currency Account (MCA).

For sell transactions

If you hold sufficient shares in your CDP securities account, the shares will be debited from your CDP securities account on settlement date. However, if you hold insufficient shares on the settlement date, a “buy-in” will be conducted by SGX to cover the “short-sell” position.

Can I sell shares which I have bought through my CPFIS/SRS account from my CDP securities account or vice versa?
Shares which you have bought through your CPFIS/SRS account cannot be sold from your CDP securities account. The shares bought are deposited into your CPFIS/SRS account and not your CDP securities account. If you wish to sell the shares which you have bought from your CPFIS/SRS account, please select CPF/SRS as the settlement mode.
What happens if I sold shares previously bought through my CPFIS/SRS account using cash?

If you hold sufficient shares of the same counter in your CDP securities account, the shares will be debited from your CDP securities account on settlement date. However, If you hold insufficient shares in your CDP securities account, a “buy-in” will be conducted by SGX on settlement date to cover the “short-sell” position.

Please exercise caution when placing orders through CPF/SRS settlement mode.

Can DBS Vickers monitor my CPFIS/SRS account holdings and alert me if I have sold shares from the wrong securities account?
DBS Vickers does not have access to the information on your securities holdings held with third parties - CDP and the agent banks. To protect the confidentiality of your information, no information will be revealed to us.