If you already have a DBS corporate account but have not applied for DBS IDEAL access, you can submit a DBS IDEAL application form. If you have not applied for a DBS corporate account, click on this link to apply for a DBS Corporate account and sign up for access to DBS IDEAL.

DBS IDEAL application forms must be signed by authorised company signatories. If you have multiple signatories, it should be signed by the signatory(ies) with the highest signing mandate in your company.

There is no charge for either setup or recurring subscription fee on DBS IDEAL. You can also enjoy unlimited free users if you opt to use digital token. If you select to use physical tokens, a nominal one-time charge of $50 (for Singapore) will be applied.

Please refer to the pricing tab above for more information. If you are currently not a DBS corporate customer, enjoy DBS IDEAL set-up and monthly fee waivers by starting your DBS IDEAL application online today.

Yes, DBS IDEAL can be accessed at any given time, on any given day, including weekends and Public Holidays. In addition, you can bank on-the-go by downloading the DBS IDEAL Mobile app, available on Google Play Store for Android and App Store for iOS.

DBS IDEAL can be accessed from anywhere in the world, as long as you have an Internet connection. Download the new DBS IDEAL digital token+ to enjoy a seamless login, and tap and swipe authentication experience for transactions on DBS IDEAL desktop and its mobile app.

You can download this form and apply for the DBS IDEAL Customer Self-Administration module to manage your company’s users and profile online.

1. Add, remove or update users
2. Update authorisation policies & manage company profile
3. Modify account settings
4. Request for new user login PIN
5. Unlock user access
6. Unlock or replace security devices

If you want to change other company-specific details, download the maintenance form and complete the relevant pages in order to perform the following account management tasks:

1. Update account numbers
2. Account setting and instruction (parent-subsidiary setup)

Your DBS IDEAL user access will be suspended if you don’t login for 12 consecutive months. You can reactivate your DBS IDEAL user accesses via the IDEAL Customer Self-Administration module. If you do not login for 18 consecutive months, you will need to re-create a new user ID via our IDEAL Self-Administration module or submit a DBS IDEAL maintenance form.

To terminate your DBS IDEAL access, you will need to provide us with an official letter detailing your request using your company’s letterhead template. This letter must be signed by your company’s authorised signatories.

You do not need to submit an additional form. Simply download and install the DBS IDEAL Mobile app via the Google Play Store for Android and App Store for iOS. Find out more about DBS IDEAL Mobile here.

You are recommended to login to DBS IDEAL mobile first, and complete the installation of DBS IDEAL digital token+. After doing so, you will be able to use your digital token for subsequent logins on both your desktop and mobile for authentication purposes.

You do not need a physical token if you would like to view account balances or access the DBS IDEAL dashboard. However, you will need to install the DBS IDEAL digital token+ on your mobile to complete 2-Factor-Authentication (2FA) if you would like to use other mobile functions.

A variety of online banking services are available on DBS IDEAL Mobile. You can also make immediate payments with Scan & Pay with PayNow using IDEAL Mobile.

Explore key functionalities of DBS IDEAL:

• Instant onboarding
• Seamless security
• Easy maintenance
• Comprehensive services
• True Mobility

You can also sign up for one of our DBS IDEAL training sessions by completing the classroom training registration form.

Alternatively, you can contact our BusinessCare hotline if you have any further queries. Call us at 1800 222 2200 or +65 6222 2200 if you are calling from overseas.