DBS Bank Branches & ATMs

Experience effortless banking from the comfort of your own home, whether it is to update your personal details, check your account balance or make a payment. We have made it easy and convenient for you to manage your finances with just a few clicks. Visit DBS / POSB Digital Services Page to discover the convenience and speed of our digital banking services.

Virtual Branch
Introducing our Virtual Branch Team who will guide you through these complex banking matters:

• Opening a personal or joint account if you are new to Singapore
• Managing the accounts of a loved one who has passed on
• Registering a Power of Attorney
• Using a Lasting Power of Attorney
• Applying Bankers’ Guarantee for individuals

Simply drop us a note here and our service team will connect with you at your preferred date and time.

SMS Q Service
If you are planning to visit any of our DBS/POSB branches, we encourage you to use our SMS Q service so that you can plan your arrival accordingly. Please note that the issuance of queue numbers may end earlier depending on the queue situation.

Instant Passbook Replacement at our Video Teller Machines (VTMs)
Introducing our new service available at our VTMs, Instant Passbook Replacement, which allows you to replace your passbook instantly between 7am to 11pm daily. This service is only available at these locations:

• POSB Bedok Central Branch | 213 Bedok North Street 1 #01-103 Singapore 460213
• DBS Parkway Parade Branch | 80 Marine Parade Road #01-12 Parkway Parade Singapore 449269
• DBS Thomson Plaza Branch | 301 Upper Thomson Road #01-45 Thomson Plaza Singapore 574408
• POSB Eastpoint Branch – Financial Planning | 3 Simei St 6 #01-24/25 & #01-29 Singapore 528833
• POSB Rivervale Branch – Financial Planning | 118 Rivervale Drive #01-08 Rivervale Plaza Singapore 540118
• POSB Bukit Panjang Branch – 24/7 Self Service | 260 Bangkit Rd, #01-15 Singapore 670260
• POSB Serangoon Central Branch – 24/7 Self Service | 254 Serangoon Central Drive #01-205 Singapore 550254

New Coin Deposit Machine
Please be informed that we have replaced our existing Coin Deposit Machines with a new model that allows you to deposit coins and notes in a single transaction. The new machine is paired together with an ATM and you may begin your coin deposit journey by either inserting a card/passbook into the ATM.