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Quick Links for Self-Service

Report Unsolicited Call/SMS Guide to your Digital Token

Accounts

Check Recent Transactions View Account Statement

Check Account Balance Update Personal Particulars

Cards & Loans

Request for a Fee Waiver Card Replacement

Check Credit Card Transaction Details Manage your Home Loan

Searching for other services? View the full list of digital banking self-services that are available 24/7 here.

Popular Inquiries

Looking for quick and easy answers to your questions? Check out our Help & Support articles. Our articles have helped many customers find solutions to popular inquiries, such as:

Digital Token, how to register and use the digital token?
Transaction Details, check recent transactions or view e-statements for transactions longer than 6 months
Receive payments from overseas, international wire transfer details to provide to the sending party
Housing loans, reduce your monthly instalment payment
Account Operations: Simplifying Account Opening (Application Process / Documents Required) and Account Closure

Get in Touch with Us

Message Us

Share your banking enquiry or feedback via digibot simply by following the steps below:

Click the "Enquiry/Feedback" button below
Look out for the chat window that will open on your screen after you select any of the Message Us Options
Select "Proceed to Authentication" for us to address your account-related enquiries in our reply.
Otherwise, you can also select "Leave My Details" for general enquiries. (This option will not allow us to address your account-related information.)
Type your enquiry and attach supporting documents if necessary
You will receive our acknowledgement of your message via email shortly after your submission

Important: If you need help urgently to report scams, fraudulent transactions or lost cards, please call us.

Enquiry / Feedback Complaint

Learn more about how we will address your concerns.

Phone Us


Personal Banking
DBS Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our Digital Services.	1800 111 1111
	(65) 6327 2265 from overseas
POSB Phone Banking and General Enquiries (24/7) 12:00am to 8:00am - Emergency Services only Need help with your Banking Enquiries? Check out our Digital Services.	1800 339 6666
	(65) 6339 6666 from overseas
DBS Wealth Management Phone Banking and General Enquiries Need help with your Banking Enquiries? Check out our Digital Services.	1800 221 1111
	(65) 6221 1111 from overseas
24-Hour Lost Cards and Fraud Reporting	1800 339 6963
24-Hour Lost Cards and Fraud Reporting	(65) 6339 6963 from overseas
Housing, Car & Renovation Monday to Friday, 9:00am - 5:30pm Saturday excluding Public Holidays, 9:00am - 12:30pm	6333 0033
	(65) 6333 0033 from overseas
Corporate Banking / SME Banking
DBS Corporate / SME Banking – Phone Banking & General Enquiries Monday to Friday excluding Public Holidays, 8:30am - 8:30pm	1800 222 2200
	(65) 6222 2200 from overseas