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Your accounts are protected by a password only you have – your fingerprints and face. No more keying in passwords in public.
DBS iBanking and DBS digibank mobile app are now known as DBS digibank. It allows you to view your account balances, transferring money and paying bills, apply for new accounts and credit cards instantly, and manage your finances, anytime, anywhere.
If you are a new user to digibank, please download the latest version of digibank in the App Store, Google Play Store and Huawei App Gallery.
Your Singpass/MyInfo profile should be up and ready to use the next day for new account application on your digibank app.
For new to DBS customer:
You will need:
For existing DBS customer:
You can register for digibank using any of the following methods:
*Registration available through digibank mobile app only.
For New to DBS customer:
You must be at least 16 years old with a valid mobile number and email address to register for digibank and open an account.
For Existing DBS customer:
You will need to be 16 years old and have a personal or joint-alternate account of the following:
You will need also to provide DBS Bank with your mobile number and email address during registration.
Please click here for the list of services that we presently offer.
What are transaction alerts?
Email and SMS notification alerts are triggered when you perform selected transactions via digibank as well as other channels. transactions. Click here to find out more.
What is digibank OTP?
digibank OTP serves as an additional security feature that uses a One Time Password authorisation. You will need to register your mobile number with the Bank in order to receive digibank OTP.
digibank apps are compatible with operating system (OS) versions Apple 12.0, Android 9.0 and above. For optimal app stability and security, please ensure that you update your device OS to the latest version. For more information, click here.
App permissions are necessary to access selected banking services on digibank.
Below are some examples of permissions requested:
By allowing access, the app does not use the permissions to store contacts or images found in the device.
To change / view permissions, log in to digibank app and navigate to 'More' and then 'App Permissions'.
We are continually working on improving our mobile banking application capabilities. Kindly look out for future updates.
Please ensure that you have updated your digibank to the latest version on App Store/Play Store/App Gallery.
For your security, please note that
Basic troubleshooting tips
Yes. Simply approach any of our branches or call our DBS hotline to request a Physical Token.
Follow the instructions on the mailer to activate your Physical Token. Alternatively, login to your digibank app and tap on More > Activate Physical Token.
You can update your address at ICA- eService’ before you sign up for digibank.
This applies to New to DBS Singaporean/PR customers only.
*Your new debit card will be mailed to your registered address.
Closing your profile terminates your access to all digibank online and digibank app services. You may continue to bank with us through other channels.
Click here to find out more.
Singpass Face Verification is a national facial identification service and DBS is using this technology to allow customers to sign up for digibank and/or retrieve their digibank User ID conveniently.
No, Singpass Face Verification is only available on digibank mobile.
Your captured photo is used to compare against your NRIC or Passport photo records from the Government’s biometric database instantly.
No, DBS does not store your captured photo.
There are no charges for using this service.
Yes, you may use your Card and PIN to register for digibank / retrieve and change your digibank User ID.