Documents Requirements

Please prepare the following required documents to open an account.

Simply upload photos or scanned copies of the required documents if you’re applying online for a Personal or Joint-Alternate Account. Otherwise, please remember to bring along the original copy of the required documents if you prefer to make the application at our branches

 

Acceptable Documents

NRIC
  1. Name on NRIC should match that on your application form and Proof of Residential Address.
  2. Address on NRIC should match that on your application form.
  3. Copies of both the front and back of your NRIC are required.

Proof of Residential Address

Example: Utility Bill
  1. Name and Address should match that on your application form.
  2. Document must be dated within 3 months before the date of application.
  3. Signatures and authority stamps should be captured clearly, if applicable.

Proof of Tax Residency

Example: Passport
  1. Name should match your application form
  2. Document should correspond to the country/jurisdiction declared

Identity Card (For Malaysians)
  1. Name on Malaysian IC should match that on your application form and Proof of Residential Address.

Passport (For other Nationalities)
  1. Name on Passport should match that on your application form and Proof of Residential Address.
  2. Passport must be valid, i.e. still within expiry date.

Proof of Residential Address

Example: Utility

  1. Name and Address should match that on your application form and identity card.
  2. Document must be dated within 3 months before the date of application.
  3. Signatures and authority stamps should be captured clearly, if applicable.

Proof of Employment or Study in Singapore

Example: Employment Pass


Example: Acceptance Letter from School
  1. Name should match that on your application form.
  2. Proof of Employment or Study in Singapore must be valid, i.e. still within expiry date.
  3. In-Principle Approval must be dated within 3 months before the date of application.
  4. Signatures and authority stamps should be captured clearly, if applicable.

Proof of Tax Residency

Example: Employment Pass


Example: Passport
  1. Name should match your application form
  2. For Singapore Tax residency, FIN/TIN should be visible
  3. Document should correspond to the country/jurisdiction declared
 

Document Submission Guidelines

Avoid delays on your application by submitting valid documents. We will notify you via SMS/email if your documents does not meet the criteria.

Document Specifications
 Image File Type: jpeg, pdf, or png file extension
Image Size Limit: 5MB each document

1. Submit documents that match your application form

Tip: Ensure that your document is valid. Review details (e.g. expiry dates, visibility of details) before you submit your application.

2. Avoid blurring/blocking document details

Tip: Use natural light (instead of flash mode on your camera) or position your document where reflection does not blur any part of the image.

3. Prevent details of documents from being cropped out

Tip: Frame your image by leaving at least 1 cm gap on each side of the document when you photograph it digitally.

4. Submit complete identity document

Tip: Capture both the profile picture and all printed details. Do not block or crop out any of the details.

5. Submit images that are in focus

Tip: When using mobile phone, tap the screen to correct the camera’s focus before taking the picture.

6. Avoid skewed distortions of your image

Tip: Ensure your phone is parallel to your document when taking the picture. Try placing your document against a white piece of paper and use it as a parallel frame.