Internet & Mobile Security

Introduction

Protect yourself from online and mobile fraud by learning more about them, and get safety tips to enhance computer security whenever you bank online.

Malware & Viruses

What is Malware?

Malware or malicious software, such as viruses, worms and trojans, is designed to gain access to your computer systems without your consent. When installed, malware can steal your personal and financial information, send spam emails on your behalf or perform fraudulent activities under your name.

How can I spot Malware?

Malware is usually sent as an attachment to emails claiming to be from someone you know, or disguised as genuine software coming from an official site.

How can I protect myself against Malware?

• Do not click on website links or attachments in emails received from unknown senders.
• Do not run or download any programs received from suspicious emails.
• Protect your computer from malicious programs by using anti-virus software.
• Install the latest updates on your operating system and applications such as Windows, Microsoft Office, Adobe Reader, Flash, etc.
• Signs of malware infection may include sudden slowness in your computer, change from the usual logon procedures or an increase in pop-up banners. If you suspect that your computer has been infected by malware, refrain from using banking websites until your computer is cleaned.
• To protect yourself better, read our Security Alerts & News to stay updated of the latest malware circulating on the Internet.

What should you do if you have revealed your banking details to fraudsters?

If you suspect you have been a victim of fraud, and have revealed your personal banking details to fraudsters of this nature, please call our hotline.

Phishing

What is Phishing?

Phishing are fraud emails sent by fraudsters which trick you into providing your personal information, or downloading a virus that can steal your information.

How can I spot Phishing?

You get emails from someone claiming to know you, or someone with a high & respectable rank who asks for your personal information or asks you to download an unknown file.

How can I protect myself against Phishing?

• When in doubt, don't provide any personal or financial information. You never know who is able to see your information.
• Never click on website links from emails always key the address into your web browser, especially if they look like a request for personal information.
• Always keep your desktop protection software updated. These include anti-virus, anti-spyware, firewall and other software.
• To protect yourself better, read our Security Alerts & News, to stay updated of the latest fraud attacks circulating on the Internet.

What should you do if you have revealed your banking details to fraudsters?

If you suspect you have been a victim of fraud, and have revealed your personal banking details to fraudsters of this nature, please call our hotline.