Parents, did you know your child’s award monies can be paid out via PayNow-NRIC? With award monies being sent to your child’s account instantly, you no longer have to worry about queues or delay!

Click to expand the sections that best suits you.

 

If your child is below 16 years old

My child has a DBS/POSB bank account, and I have already registered PayNow for him

No action is needed if you child is already registered for PayNow via NRIC.

You can check via PayNow to your child’s NRIC using your digibank app. If your child is registered, his PayNow nickname will display on the screen.

My child has a DBS/POSB bank account, and I want to register PayNow for him

Launch the digibot to link his PayNow to an existing account. Digibot is a simple way to register for your child. Click here for the detailed steps to navigate.

Register via Digibot

*You can only register on behalf of your child via digibot if you fulfil these criteria:

  • You and your child share a joint-alternate account, and
  • Your child is below 16 years old.

 

Still having issues? Click here to view Frequently Asked Questions.

 

My child does not have a DBS/POSB bank account, and I want to register PayNow for him

Step 1: Open a joint account with your child

Application will be processed within 7 working days.

 

Step 2: Register PayNow for your child via Digibot

You will receive an email & SMS with Digibot link once your application is successful.

Step 1: Open a bank account for your child

Your application will be processed within 7 working days upon receipt of application.

[Due to the Covid-19 situation, your application could be delayed. We seek your understanding during this period.]

No minimum balance

$1 gift deposit1

Complimentary POPULAR 1-year student membership2

Personalise a special nickname for your joint account with your child.

Apply Now

1Gift deposit for anyone below 21 years old.
2For child age below 16 years old at the point of account opening. The redemption email will be sent to eligible customer registered email within one week of account opening.

Once your application has been successfully approved, you will receive an email and SMS notification containing a link to register PayNow via digibot. Alternatively, you can access digitbot directly using instructions in step 2.

 

Step 2: Launch the digibot to link his PayNow to this newly opened account

Digibot is a simple way to register for your child. Click here for the detailed steps to navigate.

Register via Digibot

*You can only register on behalf of your child via digibot if you fulfil these criteria:

  • You and your child share a joint-alternate account, and
  • Your child is below 16 years old

 

Still having issues? Click here to view Frequently Asked Questions.

 

If your child is 16 years old and above

If my child has a DBS/POSB bank account, and he has already registered PayNow

No action is needed if you child is already registered for PayNow via NRIC.

Your child can check via PayNow to his NRIC using digibank app. If your child is registered, his PayNow nickname will display on the screen.

If your child has a DBS/POSB bank account, and he want to register PayNow

Your child can register himself. Click here for the channels to register.

If your child does not have a DBS/POSB bank account, and he wants to register PayNow

Your child can open his own bank account with PayNow registered. Click here to apply.

Learn more about what PayNow does here.

Refer to below section for commonly asked questions.

Frequently Asked Questions

General - PayNow for child

1. How do I know if my child is already registered?

You can check via PayNow to your child’s NRIC using your digibank app. If your child is registered, his PayNow nickname will display on the screen.

2. Can I link my child’s PayNow to a CDA account?

Yes, you can link it to a CDA account, however it is not advisable to do so as the funds in a CDA account can only be used for limited purposes.

PayNow registration for child on Digibot

1. Whose Internet Banking account or Card and PIN should I be using to log in?

You will need to use your own (as the parent) login credentials to authenticate yourself, and register on behalf of your child.

2. Why is my child’s bank account not available for selection for registration?

Check if you have fulfilled the following criteria:

  • Your child’s account is one where you are the eligible operator. To be an eligible operator, you must be the joint-alternate account holder.
  • Your child must be below 16 years old. (If your child is 16 years old and above, your child can apply for their own internet banking account and register themselves for PayNow)

3. I have selected an account to register for my child. Why is the wrong NRIC showing up?

You can only link an account holder to the selected account i.e your child must be the account holder of the selected bank account

4. My child is already registered with another bank. How can I register with DBS/POSB?

You will need to approach the bank where the PayNow is registered with to deregister, before using the DBS Digibot to link to a DBS/POSB account

5. My child is already registered to another account in DBS/POSB. How can I deregister and link him to another DBS/POSB account?

First, you need to be a joint-alternate account holder of your child’s account to view and deregister his existing PayNow setup. Your child must also be less than 16 years old, and has his existing PayNow-NRIC setup linked to this joint account.

You may then authenticate yourself through Digibot and click on ‘Deregister my child’s PayNow’.

Once deregistration has been done, you may follow the steps to register again to another account.

6. How do I verify that my child has been successfully registered?

You will see a success message in the Digibot once the registration is completed. Alternatively, you can check via PayNow to your child’s NRIC using your digibank app. If your child is registered, his PayNow nickname will display on the screen.

7. What can I do if I am still facing difficulties with registering my Child?

You can visit a POSB or DBS branch to instruct the registration.

Please note that your child will need a POSB/DBS bank account before you can register them for PayNow.

Account opening

1. What do I need to apply for a joint-alternate My Account with my child?

Please prepare the following required documents prior to your application. Please do also ensure that you have POSB/DBS digibank (online and mobile banking) and a registered email with the bank.

Don’t have digibank and/or email address with the Bank? Sign up for digibank and/or update your email address now. Upon successful registration, then submit My Account application online.

2. How will I know if my child’s account has been successfully opened?

You will receive an email notification on the next day of account opened, informing you on the status of your application.

3. How long will it take for the account to be open upon submission of application?

Your application will be processed within 7 working days upon receipt of application [Due to the Covid-19 situation, your application could be delayed. We seek your understanding during this period.]

Once your application has been successfully approved, you will receive an email notification on the next day of account opened, informing you on the status of your application.

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