2025
Phishing and Impersonation Alert
Scammers are using phishing emails and impersonating DBS staff via voice calls to steal your personal data and perform unauthorised transactions on your DBS and POSB accounts and cards.
Date: 12 September 2025
What this scam looks like:
Scammers use phishing emails asking you to confirm your login location. These emails have a phishing link and urge you to contact a scammer-controlled number for further help. The scammer impersonates DBS staff and asks for your personal data like your name, number of bank accounts and credit card details.
These scammers aim to use your personal data to steal your login credentials, card details, and OTPs or digital token approvals before conducting unauthorised fund transfer or card transactions.
Protect Yourself:
- Always use DBS' and POSB's official hotline number, website, and mobile apps to conduct DBS bank-related requests.
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
Phishing Alert
Scammers are using phishing emails to steal and perform unauthorised transactions on your DBS and POSB accounts and cards.
Date: 15 August 2025
What this scam looks like:
Scammers use phishing emails urging you to resolve critical issues with your DBS accounts or digital tokens. These phishing emails direct you to sites imitating DBS digibank.
These sites aim to steal your login credentials, card details, and OTPs or digital token approvals before conducting unauthorised fund transfer or card transactions.
Protect Yourself:
- Always use DBS' and POSB's official hotline number, website, and mobile apps to conduct DBS bank-related requests.
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
DBS SMS Phishing Alert
Scammers are impersonating DBS through SMS to steal and perform unauthorised transactions on your DBS and POSB accounts.
Date: 06 April 2023 (Updated 30 April 2025)
Description: Beware of phishing SMSes targeting you with fake DBS promotions, such as DBS Fixed Deposits offering 4.38% p.a. for 6 months. These SMSes may ask you to contact a phone number to learn more. However, these SMSes are scams, and the person on the other end is not a DBS representative.
The scammer may attempt to trick you into transferring money to their bank account, or they may request your DBS login information and digital token approval code. If they acquire this information, they can use it to steal your bank funds or access your account without your permission.
Never reveal sensitive details to scammers, such as your login credentials or PINs, as they can use this information to conduct unauthorized transactions on your cards or bank account.
If you have shared your Username-PIN Code combination with any non-DBS websites or mobile applications, we strongly advise changing your PIN Code immediately.
You may do so by following the instructions here.
Customers are advised to be mindful of such scams.
Protect Yourself:
- Always use DBS' and POSB's official hotline number, website, and mobile apps to conduct DBS bank-related requests.
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
Phishing Alert
Scammers are using phishing emails to steal and perform unauthorised transactions on your DBS and POSB accounts and cards.
Date: 11 April 2025 (Updated on 25 April 2025)
What this scam looks like:
Scammers use phishing emails urging you to resolve critical issues with your POSB accounts or digital tokens. These phishing emails direct you to sites imitating POSB digibank.
These sites aim to steal your login credentials, card details, and OTPs or digital token approvals before conducting unauthorised fund transfer or card transactions.
Protect Yourself:
- Always use DBS' and POSB's official hotline number, website, and mobile apps to conduct DBS bank-related requests.
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
Phishing Alert
Scammers are using phishing emails to steal and perform unauthorised transactions on your DBS accounts and cards.
Date: 21 February 2025
What this scam looks like:
Scammers use phishing emails urging you to resolve critical issues with your DBS accounts or digital tokens. These phishing emails and messages direct you to phishing sites which imitate DBS sites, such as iBanking or PayLah.
These sites aim to steal your login credentials, card details, and OTPs or digital token approvals before conducting unauthorised fund transfer or card transactions.
Protect Yourself:
- Always use DBS' official website and mobile apps to conduct DBS bank-related requests.
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
Deepfake Investment Scams Alert
Scammers are using deepfake videos on social media to promote investment scams.
Date: 20 May 2025 (Updated on 28 August 2025)
What this scam looks like:
Scammers use deepfake videos of DBS senior leadership and staff to promote investment scams on social media.
These scams could lead to phishing sites or trick you into transferring your funds to scammers.
Protect Yourself:
- Remember: if it seems too good to be true, it's likely a scam.
- Always use DBS' and POSB's official hotline number, website, and mobile apps to conduct DBS bank-related requests
- Never provide your DBS card details, digibank credentials, OTPs, or Digital Token approvals to unverified sources.
- Always verify directly with DBS Bank for any investment-related deals.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
- Use DBS’ official digibank app regularly to verify that your Digital Token is tied to your approved device. When in doubt, contact DBS Bank immediately.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889
Job Scam Alert
Scammers are using fake DBS Bank and DBS Bank subsidiaries job offers to trick you into conducting fund transfers to scammers' accounts.
Date: 28 August 2025
What this scam looks like:
Scammers post fake job offers purporting to be DBS Bank or DBS Bank subsidiaries on job portals such as LinkedIn.
These fake job offers promise high pay and attractive benefits. However, the scammers will ask you to deposit your funds into a scammer's live trading account as a condition to confirm your offer.
Protect Yourself:
- When in doubt, contact DBS Bank immediately.
- Always verify directly with DBS Bank for any requests.
Remember:
- DBS staff will never ask you for your login details, card information, OTPs, or Digital Token requests.
- Emails and SMSes from DBS will never include clickable links.
Contact us immediately if you suspect you're a victim of fraud.
Singapore: https://www.dbs.com.sg/personal/bank-with-ease/contact-us
China: 400-820-8988
Hong Kong: https://www.dbs.com.hk/personal/contact-us.page
India: 1-860-210-3456
Indonesia: 0804 1500 327
Taiwan: (02) 6612 9889 / 0800 808 889