Set up your Digital Token

Learn how you can set up your digital token easily by following our simple step-by-step guide.

Part of: Guides > Guide to your Digital Token, Your Guide to digibank


Important information

  • Ensure you have updated your mobile number and email address.
  • There is a cooling period of at least 12 hours to combat fraud and scams for digital token set up. You will not be able to make certain digibank Online/ digibank mobile transactions during the cooling period.

How to set up your Digital Token

Set up using your registered Email Address and SMS OTP
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1
Step 1
Launch your digibank App and select Digital Token.
2
Step 2
Tap on Set Up Now.
3
Step 3
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
4
Step 4
Tap on Set Up Now.
5
Step 5
Enter the 6 digit Email OTP sent to your registered email address.
6
Step 6
Enter the 6 digit SMS OTP sent to your registered mobile number.
7
Step 7
You've set up your Digital Token.
Get the latest DBS digibank mobile app now!
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Click on the steps to view screens
1
Step 1
Launch your digibank App and select Digital Token.
2
Step 2
Tap on Set Up Now.
3
Step 3
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
4
Step 4
Tap on Set Up Now.
5
Step 5
Select Physical Token and a 6 digit SMS OTP will be sent to your registered mobile number.
Follow the on-screen instructions, enter the 6 digit SMS OTP into your Physical Token and the generated 6 digit code into your digibank App.
6
Step 6
You've set up your Digital Token.
Get the latest DBS digibank mobile app now!
phone frame
slider
slider
slider
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Click on the steps to view screens
1
Step 1
Launch your digibank App and select Digital Token.
2
Step 2
Tap on Set Up Now.
3
Step 3
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
4
Step 4
Tap on Set Up Now.
5
Step 5
Confirm or edit your Email Address and tap Next.
6
Step 6
Tap My Physical Token is Damaged/Lost if you do not have a Physical Token with you.
7
Step 7
Tap Mail My Code for us to mail the registration code to you.
8
Step 8
Ensure your mailing address is correct and tap Request Code to proceed.
9
Step 9
Request for registration code is Completed.
Please allow 3-5 working days for the registration code to be sent to your registered mailing address.
Get the latest DBS digibank mobile app now!
phone frame
slider
slider
slider
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Click on the steps to view screens
1
Step 1
Launch your digibank App.
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap on Set Up Now.
3
Step 3
Confirm your Email Address and tap Next.
4
Step 4
Tap Continue to proceed with the registration.
5
Step 5
Enter the Registration Code provided in the letter.
6
Step 6
Enter the 6 digit SMS OTP sent to your registered mobile number.
7
Step 7
You've set up your Digital Token.
Get the latest DBS digibank mobile app now!
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