DBS Manage Alerts, Offers & Insights Notifications

Learn how you can customize your notification alerts via digibank for transactions and content preferences, including threshold amounts and delivery methods (e.g. email, push notifications).

Part of: Guides > Your Guide to digibank

Important information

  • The default threshold for funds transfer notification alert is set at S$100.
  • The default threshold settings for notification alerts on all DBS/POSB cards is S$500, with notifications sent via email, push notifications, and SMS. This applies to all card transactions (including cash advance) made via AMEX, Mastercard, NETS, UnionPay or Visa.
  • You will only receive notification alerts for Retail Transactions. Retail Transactions are one-time purchases of goods or services for personal use, made in-store or online. Examples include buying groceries, purchasing clothes, ordering a meal at a restaurant, or buying a book online.
  • Recurring Transactions will not trigger notification alerts. They are regular, automated payments (monthly/annually) for goods or services, such as subscription services (Netflix), utility bills (SP), telco bills (Starhub/Singtel/M1), and loan payments.
  • To receive push notifications, ensure that you have turned on push notifications for your digibank mobile app. Learn more on how to enable push notifications for your digibank.
  • For all bank-defined high-risk transactions, notifications will be sent via SMS, email and push notifications, regardless of your selected notification preferences.
  • For enhanced security, email and push notification alerts are mandatory for Digital transactions and Personal account updates.
  • You will need to select either email or SMS along with push notification for alerts. Selecting of push notification only is not allowed.
  • For changes on Offers & Insights Notifications settings, it will take up to 3 business days to take effect.

How to manage alerts for Banking Accounts

There are various channels which you may manage alerts for your banking accounts with us. The most convenient method would be via digibank mobile.

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Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
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Step 2
Tap on More.
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Step 3
Under App & Security Settings, tap on Manage Notifications.
4
Step 4
Under Accounts, customise your alert preferences and tap Next.
(Note: Email and push notification alerts for digital transactions and personal account updates cannot be turned off.)
5
Step 5
Review your details and tap Submit.
6
Step 6
You have successfully updated your notification alerts.
Get the latest DBS digibank mobile app now!
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Step 1
Log in to digibank online with your User ID & PIN.
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Step 2
Complete the Authentication Process.
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Step 3
Under Home, click on Your Profile at the top right of your digibank and select Profile & Settings.
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Step 4
Under Security & Preference, click on Notifications.
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Step 5
Under Accounts, customise your alert preferences and click Next.
(Note: For push notification alerts, you will need to select along with either email or SMS.)
6
Step 6
Verify your changes and click Submit and complete the 2-Factor Authentication to update ur notification preferences.
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Step 7
You have successfully updated your notifications alerts.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

How to manage alerts for DBS/POSB Card(s)

There are various channels which you may manage alerts for your DBS/POSB Cards with us. The most convenient method would be via digibank mobile.

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Step 1
Log in to digibank mobile with your Touch/Face ID or digibank User ID & PIN.
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Step 2
Tap on More.
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Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Tap on Cards and select the card you would like to Manage Alerts.
5
Step 5
Customise your alert preferences for the selected card and tap Next.
(Note: For push notification alerts, you will need to select along with either email or SMS.)
6
Step 6
Review your details and tap Submit.
7
Step 7
You have successfully customised your notification alerts.
Get the latest DBS digibank mobile app now!
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1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Under Home, click on Your Profile at the top right of your digibank and select Profile & Settings.
4
Step 4
Under Security & Preference, click on Notifications.
5
Step 5
Click on Cards, customise your alert preferences and click Next.
(Note: For push notification alerts, you will need to select along with either email or SMS.)
6
Step 6
Review your changes and click Submit and complete the 2-Factor Authentication to update ur notification preferences.
7
Step 7
You have successfully updated your notifications alerts.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

How to manage DBS Offers & Insights Notifications

There are various channels which you may manage Offers & Insights notifications with us. The most convenient method would be via digibank mobile.

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Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN. Tap on More to proceed.
2
Step 2
Tap on More.
3
Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Tap on Offers and Insights and customise your notifications for:
  • Card offers
  • Product offers
  • Insights and events
Tap Next to proceed.
5
Step 5
Review the changes and tap on Submit to proceed.
6
Step 6
You have successfully submitted your notification alert request.
Get the latest DBS digibank mobile app now!
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1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Under Home, click on Your Profile at the top right of your digibank and select Profile & Settings.
4
Step 4
Under Security & Preference, click on Notifications.
5
Step 5
Click on Offers & Insights, customise your alert preferences and click Next.
(Note: For push notification alerts, you will need to select along with either email or SMS.)
6
Step 6
Review your changes and click Submit and complete the 2-Factor Authentication to update ur notification preferences.
7
Step 7
You have successfully change your notifications alerts.
An email will be sent to your registered email address after the successful submission.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

How to manage alerts for Wealth Management

There are various channels which you may manage your wealth management notification with us. The most convenient method would be via digibank mobile.

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Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN. Tap on More to proceed.
2
Step 2
Tap on More.
3
Step 3
Under App & Security Settings, tap on Manage Notifications.
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Step 4
Tap on Wealth management and customise your notifications for:
  • Corporate action, eAdvice, research subscription
  • Account review, passport update
  • Investment alerts such as MRTL, IPO and placement
  • Price alerts for Equity, fixed income, Funds and FX
5
Step 5
Customise your alert preferences and tap Next.
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Step 6
Review your details and tap Submit.
7
Step 7
You have successfully customised your notification alerts.
Get the latest DBS digibank Wealth app now!
laptop
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1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Under Home, click on Your Profile at the top right of your digibank and select Profile & Settings.
4
Step 4
Under Security-related settings, click on Notifications.
5
Step 5
Click on Wealth management and customise your notifications for:
  • Corporate action, eAdvice, research subscription
  • Account review, passport update
  • Investment alerts such as MRTL, IPO and placement
  • Price alerts for Equity, fixed income, Funds and FX
6
Step 6
Customise your alert preferences and click Next.
7
Step 7
Verify your changes and click Submit to proceed.
8
Step 8
You have successfully change your notifications alerts.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

Frequently Asked Questions

Offers & Insights Notifications
You can now customise the types of content and the channel to receive offers and insights notifications. To opt in for personalised content, simply follow the instructions above to manage your preferences.
You will no longer receive any Card offers, Product offers and Insights if you choose to “Turn off Notifications” when prompted in digibank mobile.

You will still get important transaction notifications based on your banking alert preferences. It’s how we keep your account secure with us.
Update your preferences anytime via digibank mobile by following the steps above.
You’ll need to ensure that your push notification preference is opted in to receive messages in your notification inbox. Click on More tab > Manage Notifications to update.
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