Terminate GIRO Arrangement

Learn how you can terminate a GIRO arrangement easily using digibank.

How to terminate GIRO arrangement

There are various channels which you may terminate your GIRO arrangement with us. The most convenient method would be via digibank mobile.

digibank mobile
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bills, cards & GIRO
manage giros & bills
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1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap Pay & Transfer at the bottom and select Bills, Cards & GIRO.
3
Step 3
On the top nagivation bar, swipe right to Manage GIRO & Bills. Tap on Recurring and select the billing organisation that you wish to delete.
4
Step 4
Tap on Delete biller.
5
Step 5
Select your termination date and tap Delete .
6
Step 6
You have successfully deleted your GIRO arrangement.
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laptop
login
authenticate
bills, cards & GIRO
recurring
recurring
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recurring
1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Click Pay & Transfer on the left menu and under Services, click on Bills, Cards & GIRO.
4
Step 4
Click on Manage GIRO & Bills at the top and select Recurring.
5
Step 5
Click on the (⋮)ellipsis icon located on the right of the billing organisation that you would like to remove and select Delete biller.
6
Step 6
Select the Effective Termination Date and click Delete to complete the request.
7
Step 7
You have submitted your GIRO termination request successfully.

More information

  • You can specify an instruction to terminate your linkages on the next day or any day within a month ahead.
  • If you are residing overseas, without access to digibank online, complete and mail in our Amendment/Termination of GIRO Form.
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