Terminate GIRO Arrangement

Learn how you can terminate a GIRO arrangement easily using digibank.

How to terminate GIRO arrangement

There are various channels which you may terminate your GIRO arrangement with us. The most convenient method would be via digibank mobile.

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1
Step 1
Log in to digibank mobile with your Touch / Face ID or digibank User ID & PIN.
2
Step 2
Tap Pay & Transfer followed by Pay bills & cards.
3
Step 3
On the top nagivation bar, swipe right to Scheduled payment. Tap on Recurring and select the billing organisation that you wish to delete.
4
Step 4
Tap on Delete biller.
5
Step 5
Select your termination date and tap Delete .
6
Step 6
You have successfully deleted your GIRO arrangement.
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  • Log in to digibank online with your User ID & PIN.
  • Complete the Authentication Process.
  • Click on Pay and transfer on the top menu. Under Services, select Pay bills and cards.
  • Click on Scheduled payments and select Recurring.
  • Click on the kebab icon (⋮) located on the right of the billing organisation that you would like to remove and select Delete Biller.
  • Indicate the termination date and click Delete.
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More information

  • You can specify an instruction to terminate your linkages on the next day or any day within a month ahead.
  • If you are residing overseas, without access to digibank online, complete and mail in our Amendment/Termination of GIRO Form.
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