Set up a GIRO Arrangement

Find out how you can set up a GIRO arrangement easily using digibank Online.

Banking Part of: Guides > Your Guide to digibank Online, Your Guide to GIRO Arrangements

Important information

  • GIRO is an electronic bill payment option to facilitate automated payments to Billing Organisations, which reduces the hassle of performing ad-hoc payments when you receive your bills.

How to set up a GIRO Arrangement

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • Select Pay and click on Add GIRO Arrangement.
  • Log in with your 6-Digit iB Secure PIN.
  • Choose the Billing Organization you wish to make payment to.
  • Indicate the Payment Limit you wish to allow Billing Organization to Debit from your Account.
  • Indicate the Account you wish to make payment from.
  • Click Next.
  • Verify the Details of the Transaction and follow the 2-Factor Authentication Instructions.
  • Click Submit.

Apply for digibank Online

Get Started

Card & PIN
  • Click here to set up your GIRO Arrangement
  • Select Use Card & PIN to setup your GIRO arrangement.
  • Login using your Identity Number, Last 4 digits from Any of your Cards and Your Card PIN.
  • Select the Billing Organisation you wish to make payment to, and key in the Bill Reference Number.
  • Indicate the Payment Limit you wish to allow the billing organisation to debit from your account.
  • Indicate the Account you wish to make payment from and click Continue.
  • Verify the Details of the Transactions and click Submit.

Respective Billing Organisation

Alternatively, you may wish to obtain a GIRO Application form from the Billing Organisation, fill it up and submit directly to the Billing Organisation.

More information

  • Your application will be verified by the Bank instantaneously and forwarded to the Billing Organisation(s). For submissions made via your Billing Organisation, we will process the application within 7 days from the date of receipt from your Billing Organisation.
  • To check on the status of your GIRO Arrangement, please contact your Billing Organisation(s). The Bank will also send all the bank account holders an email or SMS to the registered email address or local mobile no. with us, if you have applied for this service.
  • Meanwhile, continue to pay your bills via an alternative payment option until you have been notified by your Billing Organisation that your GIRO application has been approved.

Related articles


Was this article helpful?

We welcome your feedback

Information is easy to understand and find
Information is useful to answer your inquiries completely

Need more help?

Contact support and we'll try to resolve your issue quickly.

Contact Customer Support