Cancel PayNow Profile

Deregister your PayNow Profile instantly via SMS Banking, digibank Mobile, digibank Online or DBS iWealth.

Banking Part of: Guides > Your Guide to digibank Online

SMS Banking
Simply send an SMS in the following formats to deregister:

NRIC Deregistration
SMS to 77767 in this format:

Paynow <space> Deregister <space> NRIC to 77767

e.g. Paynow deregister nric
button Deregister PayNow NRIC/FIN Paynow Deregister NRIC 77767

Mobile Number Deregistration
SMS to 77767 in this format:

Paynow <space> Deregister <space> Mobile to 77767

e.g. Paynow deregister mobile
button Deregister PayNow Mobile Number Paynow Deregister Mobile 77767

Note:
  • We do not require your actual NRIC or mobile number in your SMS to 77767. E.g. S1234567Z or 91234567
  • For foreign-registered mobile numbers, please use digibank Mobile or digibank Online.

digibank Mobile
  • Log in to digibank Mobile with your User ID and PIN.
  • Select Transfer/PayNow from the menu followed by Register/Manage PayNow.
  • Select your PayNow profile and click on the Recycle Bin Icon.
  • Select Yes to complete the deregistration.

Don't have digibank?
   

digibank Online
  • Log in to digibank Online with your User ID and PIN
  • Under Transfer, select To Mobile Number or NRIC (PayNow) and log in with your 6-Digit iB Secure PIN.
  • Select Edit under My Registrations followed by Delete beside your PayNow profile.
  • Verify the details and click Submit to complete the deregistration.

Apply for digibank Online

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DBS iWealth
  • Log in to DBS iWealth with your User ID and PIN.
  • Select Transfer/PayNow from the menu followed by Register/Manage PayNow.
  • Select your PayNow profile and click on the Recycle Bin Icon.
  • Select Yes to complete the deregistration.

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