Cancel PayNow Profile

Deregister your PayNow Profile instantly via DBS digibank or SMS Banking.

Banking Part of: Guides > Your Guide to digibank Online, Your Guide to PayNow

How to deregister your PayNow profile

SMS Banking
Simply send an SMS in the following formats to deregister:

NRIC Deregistration
SMS to 77767 in this format:

Paynow <space> Deregister <space> NRIC to 77767

e.g. Paynow deregister nric
button Deregister PayNow NRIC/FIN Paynow Deregister NRIC 77767

Mobile Number Deregistration
SMS to 77767 in this format:

Paynow <space> Deregister <space> Mobile to 77767

e.g. Paynow deregister mobile
button Deregister Paynow Mobile Number Paynow Deregister Mobile 77767

  • We do not require your actual NRIC or mobile number in your SMS to 77767. E.g. S1234567Z or 91234567
  • For foreign-registered mobile numbers, please use digibank Mobile or digibank Online.

digibank Mobile
  • Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
  • Tap Pay & Transfer and select PayNow.
  • Tap Your Profile and select the PayNow Profile you wish to deregister.
  • Tap on the menu located at the top right of your screen and select Deregister.
  • Once prompted, select Yes, deregister to complete the deregistration request.

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digibank Online
  • Log in to digibank Online with your User ID and PIN
  • Under Transfer, select To Mobile Number or NRIC (PayNow) and log in with your 6-Digit iB Secure PIN.
  • Select Edit under My Registrations followed by Delete beside your PayNow profile.
  • Verify the details and click Submit to complete the deregistration.

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