De-enrol to eStatements and eAdvices

You may de-enrol from eStatements or eAdvices via digibank online and you will start receiving paper statements or advices from the following month onwards.

Part of: Guides > Your Guide to digibank

How to de-enrol to eStatements and eAdvices

digibank online
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login
authenticate
manage
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confirm
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1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Under Home, scroll down under eDocuments and click on Manage.
4
Step 4
Toggle the switch off of your preferred statement(s) to receive printed statement(s).
5
Step 5
Select a reason to de-enrol your estatement, verify your address and click Switch now.
6
Step 6
You have de-enrolled your estatement successfully.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

laptop
login
authenticate
manage
payment advices
toggle off
confirm
success
1
Step 1
Log in to digibank online with your User ID & PIN.
2
Step 2
Complete the Authentication Process.
3
Step 3
Under Home, scroll down under eDocuments and click on Manage.
4
Step 4
Click on Payment eAdvices to de-enrol eAdvices for Telegraphic Transfers, MEPs or Account transfers.
5
Step 5
Toggle the switch off of your preferred account(s) to de-enrol for eAdvices.
6
Step 6
Click Yes to confirm the de-enrollment request.
7
Step 7
You have de-enrolled eAdvice for your account(s) successfully.
Already a digibank user?

Forgot User ID or PIN

Not yet a digibank user?

For customers with ATM/Debit/Credit Card

More information

  • Notifications will be sent when your eAdvices/eStatements is ready for viewing or when you opt-in and/or opt-out of eAdvices/eStatements.
    Note: SMS notification is not available for eAdvice.
  • Upon opt-out for eAdvice/eStatement, you will receive paper-based statements via mail from the next valid transaction/statement cycle onwards.
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