De-enrol for eStatements / eAdvices

You may de-enrol from eStatements or eAdvices via digibank Online and you will start receiving paper statements or advices from the following month onwards.

Banking Part of: Guides > Your Guide to digibank Online

De-Enrol for eAdvice/eStatement via digibank Online.

  • Log in to digibank Online with your User ID and PIN.
  • Select Request and click on Manage eStatement and eAdvice.
  • Log in with your 6-Digit iB Secure PIN.
  • Change the Statement Preference to eAdvice/eStatement for the account you wish to receive paper-based advices/statements.
  • Select your eAdvice/eStatement notification preference and click Next.
  • Verify your details and click Sumbit.
Note:
  • Notifications will be sent when your eAdvices/eStatements is ready for viewing or when you opt-in and/or opt-out of eAdvices/eStatements.
    Please note SMS notification is not available for eAdvice.
  • Upon opt-out for eAdvice/eStatement, you will receive paper-based statements via mail from the next valid transaction/statement cycle onwards.

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