Activate New Card

You can activate your new card easily using digibank, DBS digibot, SMS Banking or at our DBS/POSB ATM and Video Teller Machine (VTM).


Important information

  • Supplementary cards need to be activated independently from main cards, and can be activated even before the main card is activated.

How to Activate New Card

Activate your new card instantly via digibank Online or digibank Mobile. You may also activate your new card using DBS digibot, SMS Banking or at our DBS/POSB ATM or Video Teller Machine (VTM).

digibank Mobile
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Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
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Step 2
Tap on More tab.
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Step 3
Under Manage Cards & Loans, tap Activate Cards.
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Step 4
Tap Activate Credit Card.
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Step 5
Tap on the Credit Card you would like to activate.
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Step 6
Review your request and tap Activate Card to complete your card activation request.
Get the latest DBS digibank Mobile app now!
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1
Step 1
Log in to digibank Mobile with your Touch / Face ID or digibank User ID & PIN.
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Step 2
Tap on More tab.
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Step 3
Under Manage Cards & Loans, tap Activate Cards.
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Step 4
Tap Activate ATM/Debit Card.
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Step 5
Tap on the ATM/Debit Card you would like to activate.
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Step 6
Review your request and tap Activate Card to complete your card activation request.
Get the latest DBS digibank Mobile app now!
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Step 1
Log in to digibank Online with your User ID & PIN.
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Step 2
Under Cards, click on Activate Credit Cards.
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Step 3
Complete the Authentication Process.
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Step 4
Select the Credit Card you would like to activate. Accept the Terms and Conditions and click Next.
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Step 5
Verify your details and click on Submit.
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Step 1
Log in to digibank Online with your User ID & PIN.
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Step 2
Under Cards, click on Activate Debit or ATM Cards.
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Step 3
Complete the Authentication Process.
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Step 4
Select the Debit/ATM Card you would like to activate. Accept the Terms and Conditions and click Next.
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Step 5
Verify your details and click on Submit.
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Step 1
Click on the digibot Icon located at the bottom right.
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Step 2
Type Activate Card into the chat.
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Step 3
Click Authenticate me.
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Step 4
Complete the authentication using either your iBanking Login or Card & PIN*.
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Step 5
Tap on the Credit/Debit/ATM Card you would like to activate.
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Step 6
Review your request and tap Yes to complete your card activation request.

*Note:
  • If your card application is made online, use the PIN you have created.
  • For activation of Renewal Card or Damaged Card Replacement, please use the same PIN as your previous card, or the PIN you have created upon online application.
  • If you have received a PIN mailer, enter your PIN accordingly.
  • If you did not receive a PIN mailer or have forgotten your PIN, you may activate your card and reset your PIN instantly via digibank. Find out how you can Reset Card PIN.
SMS the following keyword commands to 77767:
  • Activate <space> Last 4 digits of Card.
    E.g. Activate 1234
  • For foreign-registered mobile number, please use digibank Online or digibank Mobile app.
Locate our nearest DBS/POSB ATM.
Follow instructions on the ATM screen to complete activation.

  • Insert your New Credit/Debit/ATM Card.
  • Enter your New Card PIN*.
  • Select More Services.
  • Select Cards/PIN/iBanking/Phonebanking.
  • Select Activate Card.
*Note:
  • If your card application is made online, use the PIN you have created.
  • For activation of Renewal Card or Damaged Card Replacement, please use the same PIN as your previous card, or the PIN you have created upon online application.
  • If you have received a PIN mailer, you may visit any DBS/POSB ATM in Singapore with your card and PIN sent.
  • If you did not receive a PIN mailer or have forgotten your PIN, you may activate your card and reset your PIN instantly via digibank. Find out how you can Reset Card PIN.
Locate our nearest Video Teller Machine (VTM).

  • Insert your NRIC, Credit/Debit/ATM Card or scan your Passport and complete the authentication process.
  • Under Card Services, select Activate Card.
  • Insert your New Credit/Debit/ATM Card.
  • Enter your New Card PIN*.
  • Provide your NRIC Number, Nationality and Date of Birth.
  • Press Confirm to complete the activation.
*Note:
  • If your card application is made online, use the PIN you have created.
  • For activation of Renewal Card or Damaged Card Replacement, please use the same PIN as your previous card, or the PIN you have created upon online application.
  • If you have received a PIN mailer, you may visit any DBS/POSB VTM in Singapore with your card and PIN sent.
  • If you did not receive a PIN mailer or have forgotten your PIN, you may activate your card and reset your PIN instantly via digibank. Find out how you can Reset Card PIN.
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