Reset Card PIN

Change your Card PIN immediately via digibank Online, digibank Mobile, Online Form or Video Teller Machine (VTM).

Banking Part of: Guides > Go Travel with DBS

digibank Online
  • Log in to digibank Online with your User ID and PIN.
  • Select Cards and click on Reset Card PIN.
  • Input your 6-digit iB secure PIN.
  • Select the Card you would like to reset PIN for.
  • Enter and Confirm the New Card PIN.
  • Click Submit to complete the reset of your Card PIN.

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digibank Mobile
  • Log in to digibank Mobile with your User ID and PIN.
  • Select Card Services from the menu.
  • Select Reset Card PIN.
  • Select the Card you would like to reset PIN for.
  • Create and Confirm the New Card PIN.
  • Click Next to complete the reset of your Card PIN.

Don't have digibank?
   

Online Form
  • Reset your Card PIN via our Online Form.
  • Select Use my Card and PIN.
  • Select your Identification Type and enter your Identification Number.
  • Enter the Last 4 Digits of your ATM/Debit or Credit Card Number and Card PIN.
  • Click Submit to verify via SMS OTP.
  • Click Get OTP via SMS, input the 6-digit SMS OTP and click Ok.
  • Select the Card you would like to reset PIN for.
  • Enter and Confirm the New Card PIN.
  • Click Submit to complete the reset of your Card PIN.

Note:
  • A valid ATM/Debit or Credit Card Number and PIN is required to reset your Card PIN.
  • The SMS OTP will be sent to your registered Mobile Number with the Bank.
Video Teller Machine (VTM)
  • Insert your ATM/Debit/Credit Card and attempt to complete the authentication process.
  • After multiple failed attempts, you will be prompted to reset your PIN with another identification method.
  • Insert your NRIC or scan your Passport to identify yourself.
  • An Officer will be connected to assist you to reset your PIN.

Find the nearest Video Teller Machine (VTM) using our Locator.

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