Replace Credit Card

Holding on to a damaged or worn out credit card? Request for a replacement instantly.

Banking Part of: Guides > Go Travel with DBS, Digital Banking Services

Replace via: Card & PIN | iBanking

Card & PIN
Click here to request replacement
  • Login using your Identity Number, Last 4 digits from Any of your Cards and Your Card PIN.
  • Authenticate using the 6-digit SMS OTP sent to your registered mobile number.
  • Select the Reason of Replacement and your Card to be Replaced.
  • Verify the details and click Submit to complete the Card Replacement Request.

Note:
  • You will receive your replacement credit card within 3 to 5 working days from the requested date.

iBanking
Click here to request replacement
  • Under My Enquiry, select:
    • Topic: Credit Cards
    • Subject: Replace Card
    • Select the Credit Card your wish to replace
    • Reason for Replacement: Damaged Card
  • Click Send to submit your credit card replacement request.

Note:
  • You will receive your replacement credit card within 3 to 5 working days from the requested date.

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Things to Note

Here are few things you need to take note before replacing your card(s).

  • Your new card's expiry date will change and may affect your existing recurring bill payments with Billing Organizations. Please update them the new card details upon receipt of your new card.
  • Card Type Description
    Takashimaya Carholders Your Takashimaya Points will NOT be transferred with the replacement. Please use up your Bonus Points before replacing the card.
    DBS Esso Platinum Mastercard Cardholders Speedpass and Smiles Points will be automatically linked and transferred to new card upon card replacement. Speedpass can be used 3-5 working days after new card is replaced. Please ensure card is activated before using Speedpass.
  • DBS Rewards, DBS points, Daily $ (For POSB Everyday Card), Safra $ (For Safra DBS Debit Card) will not be affected
  • Special Interest Rate Fund Transfer, Instalment Loan and Instalment Payment Plan will not be affected

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