Answers to some frequently asked questions.
There is no disruption to our business.
Our branch operation hours remain unchanged and it is business as usual at all DBS/POSB/SME Banking branches. However, during this time, we are closely monitoring the situation to ensure we continue delivering seamless banking experiences.
Meanwhile, we encourage our customers to bank with us digitally.
Yes, all DBS/POSB/SME Banking branches and offices are safe to visit.
To protect the health and well-being of our employees, customers and partners, we implemented the following precautionary measures at our offices and branches as of 8 February 2020:
We have also activated business continuity plans, with employees working from home or from split sites. In addition, we are sending out regular notices to remind all employees to remain vigilant, adopt good personal hygiene and be aware of their surroundings.
DBS will continue to closely monitor the situation to ensure that our customers, partners and colleagues’ well-being is safeguarded.
If you do not wish to visit a bank branch, simply: