Deposit Bag

You may drop off your Cash Deposit Bag at the Cash Bag Deposit Machine at any of these DBS/POSB branches:

Drop off your Cash Deposit Bags before 4.30pm (weekdays) or 1pm (Saturdays) to receive funds within 2 business days. Drop off your Cheque Deposit Bags before 3.30pm (weekdays) to receive the funds after 2pm the next clearing day.

Receipts will be issued for Cash Deposit Bags deposited into the Cash Deposit Bag Machines. The receipt will contain the unique serial number of the bag and the date/time of the deposit. All deposits are subject to the bank count before cash is credited to your account.

Our staff will stamp and sign a detachable flap on the Cheque Deposit Bags. This flap is an acknowledgement of receipt and bears the bag’s unique serial number for tracking.

Deposit Bags are tamper-proof and locked up at our premises. They are opened under supervision or in front of a CCTV camera.

The funds deposited via the cash deposit bag will be credited within 2 business days and reflected on your IDEAL statement. Refer to your IDEAL statement for amount verification.

In the event that both copies of the cash deposit slips are deposited between 1 November – 31 December 2020, customer’s copy will still be returned. However, we strongly encourage your company to adopt and familiarise yourselves with the updated process as the return of cash deposit slips will cease from 1 January 2021.

Yes, please retain the customer’s copy for your reference and insert only the bank’s copy into the cash deposit bag.

You will be charged up to S$20 for each exception, capped at S$2,500, which include, but are not limited to the following:

• Multiple deposit bags or deposit slips found in a single deposit bag
• Illegible handwriting or unregistered account numbers on deposit slips
• Depositing cheques in cash deposit bags
• Depositing more than 50 coins in a single cash deposit bag
• Depositing cash in non-standard tamper-proof bags

Please refer to pricing guide for more information. You may also wish to consider using our digital collections solutions such as PayNow Corporate and DBS MAX for more convenience and to save on these potential additional costs. For coin deposit needs, you may wish to do so via our Coin Deposit Machines available islandwide.

Foreign currency deposit & withdrawal service is available at the following branches:

a. DBS MBFC branch
b. DBS Suntec City branch

You can deposit the following foreign currency notes : USD, EUR and JPY.

You can withdraw foreign currency notes in USD.