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DBS MAX

Quick and seamless collection solution for merchants

DBS MAX

Quick and seamless collection solution for merchants

At a Glance
Our suite of DBS MAX solutions allows immediate collections from consumers or business partners, provides instant notifications and facilitates easy reconciliation.

Accessible

Access a large base of customers and collect from any of the 9 PayNow participating banks

Agile

Cater to any business models, e.g. collect from retail customers, business partners via your business platforms and applications

Affordable

Reduce processing and handling costs of cash and cheques

Features & Benefits

Generate merchant PayNow QR code for your customers to scan to pay

Receive and track collections in real time with an immediate credit confirmation

Consolidate funds into your bank account, and receive real-time credit confirmation for instant and automated reconciliation

Obtain a single and consolidated view across all your collections with transaction reports

DBS MAX Mobile App

 

How it Works

DBS MAX Mobile App

  • Recommended for over the counter collection from retail customers
  • Suitable for businesses with less than 10 stores and collection at events
  • No technical investment or integration required
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DBS MAX Client Integration

  • Recommended for collection via business platforms such as eCommerce websites, mobile applications or kiosks etc
  • Facilitates refund process and reconciliation for multiple point-of-sale
  • Requires a one-time technical integration of Application Programming Interface (APIs)
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DBS MAX Business2Business (B2B)

  • Suitable for businesses with own mobile applications to facilitate last mile collection from your business partners
  • Enable single collection for multiple invoices
  • Requires a one-time technical integration of Application Programming Interface (APIs)
How to Apply

DBS MAX Mobile App

For existing DBS account and IDEAL users:

Step 1: Log in to DBS IDEAL using your company’s Organization ID, User ID, and PIN.

Step 2: Register for MAX via MAX Assist Portal.

Under Admin tab, select Register/Manage SG MAX App (SG).

Note: You will need to be an IDEAL authoriser to register for MAX features. MAX Assist Portal is available on Google Chrome and Internet Explorer desktop browsers.

DBS MAX Client Integration and DBS MAX B2B
Speak to your Relationship Manager to find out more.

New to DBS?

Open a Corporate Account and request for IDEAL access. Only an IDEAL authoriser can register for DBS MAX.

FAQs
I don’t have a DBS Corporate Account. Can I still sign up?

You will need to open a DBS Corporate Account and sign up for IDEAL access to register for DBS MAX.

Who in my organization can sign up for DBS MAX?

All IDEAL authorisers within your organization can sign up for DBS MAX on your behalf.

Can I link my existing corporate account to DBS MAX?

Yes, your existing corporate account will be available for you to link to DBS MAX using the MAX Assist Portal.

What is the difference between DBS MAX Mobile App, Client Integration and B2B?

Our suite of DBS MAX solutions are designed to cater to your business needs. For example, DBS MAX Mobile App is recommended for small businesses that need to collect from consumers over the counter; Client Integration leverages API-connectivity to embed the collection and refund capabilities into your business platforms and workflow; B2B is suitable for distributors that collect from retailers on the go. For API-connectivity, a one-time technical integration set up is required, and integration timeline is subject to your IT resources’ availability. 

If you’d like to further understand which DBS MAX solution best fits your business requirements, or if you have questions about technical integration, please contact your Relationship Manager.

How does the use of APIs in DBS MAX help in your collection and reconciliation process?

DBS MAX Client Integration and DBS MAX B2B leverage DBS RAPID (Real-time APIs with DBS) to enhance collection, refund and reconciliation capabilities. In the DBS MAX Client integration solution, APIs provide you with greater control over your funds. You will be notified when funds are received successfully. You may also perform refunds, check on total amount of funds collected and view transaction status.

In the MAX B2B solution, APIs enable you to generate a single QR code for collection of multiple invoices, as well as provide immediate notification when funds are received successfully. The reconciliation report will also be enriched with itemised invoice details for easy reconciliation.

How will my earnings be credited to my bank account?

Your earnings will be credited automatically to your linked DBS bank account. Alternatively, you may manually transfer funds up to your account based as per your DBS MAX solution set up. 

What is the difference between DBS MAX QR and PayNow Corporate QR?

DBS MAX is a mobile application-based collection solution that provides:

  • real-time in-app transaction notification
  • same day consolidated crediting
  • reconciliation reporting

PayNow Corporate QR provides itemised crediting. You will need IDEAL access to view transactions in the account statement.

Do I need to subscribe to PayNow Corporate to use DBS MAX?

No, you don't have to. But when you signed up for DBS MAX, you would have agreed to the PayNow Terms and Conditions under the Electronic Banking Terms and Conditions.

What are the charges for using DBS MAX?

For the DBS MAX mobile application, monthly transaction fees apply. For DBS MAX Client Integration and MAX Business2Business, set up fees and monthly transaction fees apply. 

Client Testimonials

Happy Fish Swim School Pte Ltd

"By allowing payments to be collected instantly, DBS MAX lets us focus on giving better service and more smiles to our customers.”

Jay Tan, Director

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Foreword Coffee

"DBS MAX helps us focus less on daily operations and more on strategic expansion, and makes setting up at pop-up events easy."

Lim Wei Jie, Director

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SG 5

“The company will save up to 3,300 manhours a month in accounting and administrative tasks by using the platform.”

Alvin Chua, CEO

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Yung Sheng Beverage

“Using cash and cheques as payment is inconvenient and takes up a lot of my time. I would prefer to use digital solutions to help simplify our payments processes”

Jason Toh, Owner